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Sr Manager - Security SME

TATA Communications

Broad outline of the Role

  • In a high-profile initiative, TCTS is developing a Cyber Security SOC for a leading Indian financial firm. This role involves extensive exposure to diverse security technologies, including Firewalls, IDS, IPS, EDR, ATD, Load Balancers, Cloud Security, WAF, DDoS, and more. The position offers the chance to work across various security domains within the evolving landscape of IT and Cloud Security.

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

  • Graduate with 7-12 years of relevant experience
  • Candidate must possess at least a Bachelor of Engineering/Technology (Telecommunication/ Computers) or equivalent degree with 12-18 years of work experience Certifications: CCNP/CCIE Security, Juniper, Fortinet, Palo Alto or equivalent certification is added advantage

Other knowledge/skills

  • Technical
  • 12 - 18 years extensive experience / knowledge of Security, R&S, Wireless and in load balancing worked in complex environment including various products
  • Cisco routers, Switches, Riverbeds, F5 Load Balancer, Firewalls
  • Experience with Cisco, Juniper, Palo Alto, Checkpoint, FortiGate and SonicWall Firewalls
  • CCNA/CCNP Security, Juniper, Fortinet, Palo Alto or equivalent certification is added advantage
  • Experience with routing protocols specially EIGRP, OSPF, BGP
  • Functional
  • Problem-Solving abilities will help stay on top of issues besides helping in resolving the same smoothly & efficiently.
  • Good Interpersonal skills matters.
  • Systems and process knowledge are key drivers on the job.
  • Behavioral
  • Previous leadership experience
  • Good communication skills
  • Excellent interpersonal skills
  • Great leadership skills
  • Systematic approach towards work areas.
  • Good analytical skills
  • Ability to work in team
  • Should be able to cope up excellently under stressful circumstances.

Key Responsibilities

  • Key Objective / Purpose of the Job: 
  • Planning, implementing, and overseeing the overall monitoring the overall security operations
  • Design, optimize and implement the network and security system in alignment with the infra roadmap of the organization to drive efficiencies
  • Deploy the defined infrastructure solutions to meet performance, reliability, standardization, compliance, business continuity and application system standards
  • Create, implement, and communicate security policies and procedures
  • Develop security KPIs
  • Measure and track department's success regularly
  • Create report and present KPIs
  • Adhere to company's rules and regulations
  • Suggest and implement solutions
  • Develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program
  • Leading in the development of security best practices and providing innovative and optimized solutions
  • Technical SME: Incident Response, Log Analysis, Network Traffic Analysis, Antivirus/Malware, Intrusion Detection/Prevention, Packet Analysis Techniques, Event Correlation, and Incident Triage
  • Architectural design and implementation supporting expansion and customized scenarios
  • Working collaboratively with Customers and Security Operation Centre stakeholders
  • Continually striving to reduce customer-impacting service outages and degradations
  • Supporting L2/L3 teams to restore managed security services to premium levels in a timely fashion.
  • Need to have extensive experience to Design, support and maintain Palo Alto/Checkpoint /Cisco ASA/FortiGate/ SonicWall Firewall
  • Design, support and maintain F5 and A10 Load Balancer connectivity.
  • Design, build, support and maintain all forms of VPN connectivity.
  • Design, build, support and maintain IT security policies.
  • Providing technical support for complex problems in an operational environment.
  • Recommending alternative solutions, priorities, systems hardware/software, design changes and improvements.
  • Performing off-hours work to support customer changes.
  • Managing problems to resolution using defined process flow.
  • Implementing changes using defined change management protocol.
  • Performing additional responsibilities as assigned.
  • Configure network devices
  • Device activation and implementation
  • Network Performance Investigation
  • Firewall and VPN troubleshooting
  • Monitor network devices and circuits
  • Provide circuit utilization reporting
  • Hands on experience on SolarWinds tool
  • Maintain CMDB Inventory in Service-Now
  • Should have good Knowledge and working experience on Firewall, IPS (McAfee, Checkpoint), Skybox Firewall Assurance, VPN (F5, Zscaler Cloud Users), Allot Packet Shaper, Zscaler Cloud Proxy, Load Balancers (F5, Barracuda), Forcepoint Email DLP.
  • Should have understanding on WAF + App DDoS (Radware. F5, Indusface), McAfee Advanced threat detection (ATD) and Crowdstrike Endpoint Detection and Response (EDR)
  • Should have understanding on Cloud and Cloud security
  • Responsible for approving Method of Procedure for any configuration changes and follow Change management procedures.
  • Should be skilled in Firewall and VPN troubleshooting.
  • Act as a key SPOC for L3 Incidents.
  • Type of Experience: Global | Build and Manage | Tech Lead / Architect | Strong Customer liaising skills/exp

Technical Competencies

Knowledge / Skills

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Confirmed 7 hours ago. Posted 30+ days ago.

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