International consultant: Emergency Care System - (2402466)
Contractual Arrangement: External consultant
Contract Duration (Years, Months, Days): 20 days
: Mar 19, 2024, 7:19:09 AM
: Apr 1, 2024, 9:59:00 PM
: Tunisia-Tunis
: EM_TUN WHO Representative's Office, Tunisia
: Full-time
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to provide technical support to assess the performance of Emergency units using the WHO assessment tool (HEAT)
Emergency care addresses a wide range of medical, surgical, and obstetric conditions, including injury, complications of pregnancy, exacerbations of non-communicable diseases (e.g., heart attacks, strokes), and acute infections (e.g., sepsis, malaria). Emergency care is a critical component of universal health care, and with sound planning and organization, it has the potential to address conditions causing over half of deaths and a third of disability incurred annually in low- and middle-income countries. Emergency units are often the first point of contact with the healthcare system, particularly in areas where barriers to care exist.
In many health systems, hospital-based emergency care services are limited, ineffective or non-existent. A strategic assessment of emergency care capacity at healthcare facilities is among the first steps in the planning process. To meet this objective, WHO has developed a tool known as Hospital Emergency Units Assessment (HEAT) to evaluate the structure and key functions of emergency units of health facilities (hospitals). This tool was derived from the evidence-based literature as well as inputs from a diversity of stakeholders. It can be used at an individual facility or across a group of facilities region-wide or country-wide. Findings can be used to identify gaps and target interventions at both individual facilities and across the healthcare system more broadly; in addition, periodic assessments may also be useful for monitoring capacity over time.
Improving the emergency care system and provision is a paramount objective for the Tunisian Ministry of Health. The Ministry of Health, in collaboration with the WHO Country Office and with support from WHO EMRO and WHO HQ, has facilitated a self-assessment exercise of the emergency units of 24 selected hospitals in different governorates in Tunisia. To support the analysis and write-up of the self-assessment report, WHO is recruiting a consultant to deliver the below tasks.
Output 1: Analyze the data and information from the self-assessments of emergency units of selected hospitals using WHO assessment tool (HEAT) and document key findings and recommendations.
Deliverable 1.1: Conduct Analysis and interpretation of the results of the self-assessments of the Emergency units of selected hospitals including strengths and gaps and identify priorities and contribute to obtaining MOH’s endorsement of the results.
Deliverable 1.2: Submit a report on the assessment of emergency units using the pre-defined template showing strengths and gaps.
Essential: Medical degree and master’s in health systems or public health.
Desirable: Postgraduate qualification in public health, health management, health systems or field related to emergency care systems or hospitals.
Essential: 5 to 10 years of experience in health (hospital) management and assessment.
Desirable: Experience in data analysis and project management.
Essential: Expert knowledge of French and English
Work will be conducted remotely.
No travel to Tunisia is envisioned for this consultancy.
Enhanced WHO Global Competency Model: https://www.who.int/employment/WHO_competencies_EN.pdf?ua=
Interested candidates are strongly encouraged to apply on-line through Stellis. For assessment of your application, please ensure that:
a) Your profile on Stellis is properly completed and updated.
b) All required details regarding your qualifications, education and training are provided.
c) Your experience records are entered with elaboration on tasks performed at the time.