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You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

It’s more than protecting systems and data. It’s protecting people.

Our Information Security Specialists know that security is a top priority for our business and our partners and customers. Today, as cyber-attacks increase and compliance is more rigorously enforced, we look to them to stay ahead of what’s next and to protect our business and our future. So if you are dedicated to the latest technology and motivating others, secure your career here.

Distributed Directory Services resides in the center of the Identity & Access Management organization. It lies within the technical architecture as well as within the core components of the concepts of IAM. The IAM Directory Services team has a global responsibility to provide service and support for the American Express Enterprise Directory with more than 100,000 users.

The Information Security Specialist– Distributed Directory Services Architecture/Engineering & Operations reports to the Director of IAM Directory Services and will have operational and security oversight of American Express Enterprise Directory environment and associated management infrastructure.

Essential Functions:

  • Provide Cyber Security insights and manage security controls associated with Active Directory.
  • Act as a senior technical SME in all areas of Active Directory with a specific focus on security by providing continuous feedback based on the changing threat landscape.
  • Provide senior level thought leadership for a team of skilled SMEs in resolution of complex Active Directory threats and exploitations.
  • Provide senior level thought leadership (document, develop, plan, execute) of Active Directory Architecture / Operations and performance controls.
  • Provide senior technical expertise when necessary to maintain the Active Directory environment with the highest security .
  • Promote and work with team members to implement security posture improvement initiatives.
  • Act as a manager between the Business Partner and vendor technical contacts.
  • Clearly communicate to key stakeholders including senior leadership and internal/external audit teams.
  • Manage expectations across functional teams, providing direction and leadership oversight in a matrix organization.

You won’t just see the problem coming, you’ll see the solution.

New threats to our business, our partners and customers appear on the horizon every day, so no two days are the same. But there are some things you can count on doing:

  • Providing guidance on information security processes, controls, and compliance, and information security risk management to team members
  • Encouraging employee contribution, such as feedback, career development planning, and goal setting.
  • Developing plans and strategies for information security tools, processes, and programs.
  • Responding to changes in the regulatory environment and assisting other organizations in doing the same.
  • Making strategic recommendations to enhance information security, including processes, procedures, governance approaches, and compliance.

The ideal candidate will have the following experience and qualifications:

  • Bachelor’s degree in Engineering, Computer Science, Information Systems or other related field or has equivalent work experience.
  • Microsoft certifications including Microsoft Certified Systems Engineer (MCSE)
  • Security Certifications such as CISSP, CISA, CISM.
  • 5 or more years in a role with a primary focus of managing, maintaining, and securing a global Active Directory infrastructure. 
  • Implementing Active Directory security best practices including:
  • Principle of least privilege.
  • Securing privileged access.
  • Credential theft prevention.
  • Reducing the attack surface.
  • Implementing/maintaining secure administrative hosts.
  • Securing domain controllers.
  • Monitoring for signs of compromise.
  • Ability to write complex PowerShell automation scripts.
  • Integration of non-Windows (Linux, MAC, etc.) computers with Active Directory.
  • Ability to think, communicate clearly, and make sound decisions while under pressure in a fast-moving environment.
  • In-depth knowledge of and experience with:
  • Authentication protocols such as Kerberos, NTLM, OAuth, etc.
  • Protocol security hardening such as UNC, SMB, LDAP, etc.
  • LDAP
  • Group Policy
  • DNS
  • Domain controller health monitoring and troubleshooting.
  • Domain controller performance monitoring and troubleshooting.
  • Certificate services, PKI, and encryption.
  • Sites and Services
  • Experience in prevailing industry architecture operations methodologies
  • Possess ability to translate technical issues into understandable business language for end users and solution for those issues long-term
  • Must be highly articulate (both written and verbal) and have the ability to clearly communicate to key leadership personnel and stakeholders including internal/external audit teams
  • Preferred experience working with vendor teams to provide support and systems integration.
  • Preferred experience with operational tools such as MS Systems Center.
  • Preferred experience in highly regulated environments
  • Team player with a positive attitude and ability to work nights and weekends for troubleshooting as needed
  • Experience with Quest ARS and GPOADmin is a plus
  • Demonstrated ability to deliver on time and on budget
  • Institutional Knowledge of our customers both inside and outside of the Technology organization is a plus.

At the core of Information Security Management:

Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: 

  • Agile Practices
  • Emerging Technologies
  • Business Process Improvement
  • Business Risk Management
  • Analytical Thinking
  • Coaching and Mentoring
  • Business Case Development
  • Industry and Company Knowledge

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Confirmed 12 hours ago. Posted 4 days ago.

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