GLOBALFOUNDRIES

About GF

GlobalFoundries® Inc (GF®) is one of the world's leading semiconductor manufacturers. GF redefines innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions with leading performance in all growth markets. GF offers a unique mix of design, development and manufacturing services. With a talented and diverse team and manufacturing locations in the US, Europe and Asia, GF is a trusted technology provider to its global customers. GF employs approximately 15,000 people, including more than 3,200 in Dresden, Germany.

For more information, visit www.gf.com.

Customer Business Manager

Summary of Role: 

The Customer Business Manager Role is part of the extended foundry sales team responsible for sales and client support from pre-order to order fulfillment through invoice in achievement of customer satisfaction. The role is located in Munich, Germany 

Essential Responsibilities Include: 

• Develop client relationship as focal point managing day-to-day business operations related to forecast, order and revenue fulfillment 
• Work directly with client to address fulfillment issues by solving complex problems with long-term solutions 
• Work closely with Sales to provide proactive sales support for the tactical horizon 
• Analyze client forecast and order rates and align judged forecast inputs with Sales with responsibility to ensure internal forecast system accuracy 
• Forecast vs actual revenue and backlog attainment analysis 
• Liaison with client/fab for on-time order fulfillment from PO to supply to cash (DSO). 
• Manage client product life cycle from production to end of life 
• Manage client master pricing list and internal system accuracy 
• Track sales program initiatives as outlined by project plan (ex. Yield, SORT, rebate, etc.) 
• Prepare and participate in pricing negotiations, QBRs and other client facing account team meetings 
• Responsible for weekly account team meetings managing agenda, documenting minutes and following up on actions to ensure closure 
• Provide Business Analysis support to the team as needed and work on Special projects as assigned 

Other Responsibilities: 

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs 

Required Qualifications: 

• Bachelor’s Degree from an Accredited College and or University in Business, Finance, Marketing or Related Discipline 
• Five or more years of relevant experience 
• Experience and in depth knowledge of the Semiconductor Industry 
• Travel Requirements: Minimal travel required 
• Language Fluency: English (Written & Verbal) 
• Highly Motivated, proactive and self-sufficient 
• Effective communicator with presentation skills 
• Must have organizational skills and be detail oriented  

Preferred Qualifications: 

• Ability to independently interface directly with customers (procurement/planning) 
• Strong understanding and interest in Sales 
• Strong problem solving skills 
• Works very well with internal teams and is recognized as a team player 
• Ability to be available at odd hours for phone calls with global sites 
• Proficient in Google Slides / Sheets & Microsoft Excel / PowerPoint 

Information about our benefits you can find here: https://gf.com/careers/opportunities-in-europe/