Customer Business Manager


Company Type

About GF

GlobalFoundries® Inc (GF®) is one of the world's leading semiconductor manufacturers. GF redefines innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions with leading performance in all growth markets. GF offers a unique mix of design, development and manufacturing services. With a talented and diverse team and manufacturing locations in the US, Europe and Asia, GF is a trusted technology provider to its global customers. GF employs approximately 15,000 people, including more than 3,200 in Dresden, Germany.

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Customer Business Manager

Summary of Role: 

The Customer Business Manager Role is part of the extended foundry sales team responsible for sales and client support from pre-order to order fulfillment through invoice in achievement of customer satisfaction. The role is located in Munich, Germany 

Essential Responsibilities Include: 

  • Develop client relationship as focal point managing day-to-day business operations related to forecast, order and revenue fulfillment 
  • Work directly with client to address fulfillment issues by solving complex problems with long-term solutions 
  • Work closely with Sales to provide proactive sales support for the tactical horizon 
  • Analyze client forecast and order rates and align judged forecast inputs with Sales with responsibility to ensure internal forecast system accuracy 
  • Forecast vs actual revenue and backlog attainment analysis 
  • Liaison with client/fab for on-time order fulfillment from PO to supply to cash (DSO). 
  • Manage client product life cycle from production to end of life 
  • Manage client master pricing list and internal system accuracy 
  • Track sales program initiatives as outlined by project plan (ex. Yield, SORT, rebate, etc.) 
  • Prepare and participate in pricing negotiations, QBRs and other client facing account team meetings 
  • Responsible for weekly account team meetings managing agenda, documenting minutes and following up on actions to ensure closure 
  • Provide Business Analysis support to the team as needed and work on Special projects as assigned 

Other Responsibilities: 

  • Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs 

Required Qualifications: 

  • Bachelor’s Degree from an Accredited College and or University in Business, Finance, Marketing or Related Discipline 
  • Five or more years of relevant experience 
  • Experience and in depth knowledge of the Semiconductor Industry 
  • Travel Requirements: Minimal travel required 
  • Language Fluency: English (Written & Verbal) 
  • Highly Motivated, proactive and self-sufficient 
  • Effective communicator with presentation skills 
  • Must have organizational skills and be detail oriented  

Preferred Qualifications: 

  • Ability to independently interface directly with customers (procurement/planning) 
  • Strong understanding and interest in Sales 
  • Strong problem solving skills 
  • Works very well with internal teams and is recognized as a team player 
  • Ability to be available at odd hours for phone calls with global sites 
  • Proficient in Google Slides / Sheets & Microsoft Excel / PowerPoint 

Information about our benefits you can find here:

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Confirmed a day ago. Posted 30+ days ago.

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