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Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. 

As a Product Delivery Manager Vice President in Risk Management and Compliance, you will be responsible for enhancing business processes, documentation, and requirements to achieve product objectives. You will support the product delivery lifecycle spanning across multiple initiatives. This will include coordinating resource across one or more initiatives, monitoring progress (risks & issues), documenting business features, refining component level scope to support development and testing teams, and providing support to teams through execution and implementation. Many initiatives are high profile with significant bottom-line impact, highly complex, strategic in nature, and may span across multiple others products or lines of business. 

The Risk Third Party Services product is responsible for integration of Risk Third Party Data into a Data Service used to drive key credit and fraud risk decisions, models and analytics across the lifecycle of customers to maximize profit, manage risk and provide shareholder value through rapid deployment of risk strategies in a controlled environment.

This position requires the ability to come up to speed quickly on the business functionality of an array of inter-connected software components in order to deliver an ideal experience. Working at the intersection of business and technology, you’ll interact with colleagues in various lines of business to learn about challenges and opportunities in an effort to translate insights into high-quality solutions. In addition to working with Technology partners to create new solutions, you’ll help optimize existing technology and identify new capabilities. While your role requires deep technological and business skills, it also hinges on teamwork and leadership. This position requires a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction, and who has senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills.

Job Responsibilities:

  • Collaborate with Product Owners/Managers, Design, and initiative stakeholders to understand the business needs and define feature requirements. 
  • Enable design driven work through translation of business and design requirements into tech and UAT executable scope. 
  • Groom Business Features to a level of detail supporting development and testing partners needs while ensuring business expectations are achieved. 
  • Research and analysis of capabilities in order to leverage and supplement them with new requirements. 
  • Partner with appropriate teams to ensure requirements meet legal, control, and risk standards. 
  • Componentize initiatives into executable Features/Epics/Stories that will deliver business value to a customer within established release trains 
  • Establish, maintain and manage strategic business and IT relationships
  • Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle

Required qualifications, capabilities, and skills:

  • Bachelor’s Degree or equivalent experience
  • 5+ years of experience in Business Analysis, Project Management, or Product Management preferably in business/technology projects at a financial institution. 
  • Business/Product Analysis experience required, 
  • Experience working with and documenting requirements for diverse technological features 
  • Experience in Agile Product Delivery is a must, preferable across multiple Agile frameworks
  • Experience in Data Management & Quality practices including executing a control framework
  • 3+ Years experience in data querying and/or data quality role(s)
  • Technical Expertise with querying tools such as SQL, Tableau, etc. 
  • Proficient in JIRA, Visio, PowerPoint, and Excel
  • Ability to remove obstacles and facilitate decision making among key stakeholders. 
  • Excellent relationship and communication skills, highly collaborative – can build rapport and credibility

Preferred qualifications, capabilities, and skills:

  • In-depth knowledge of technology platforms, architecture, and end-to-end systems preferred. 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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Confirmed 11 hours ago. Posted 22 days ago.

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