Infor has flagged the Quality Assurance Analyst for Hospitality Product (EzRMS) job as unavailable. Let’s keep looking.

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain, and inspire our people so that they can learn, grow, and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.

Responsibilities

As an OKR (Objectives and Key Results) Consultant, your main responsibilities will be responsible for:

User engagement & education: Understand your product end-to-end and provided needed support through knowledge articles and trainings to enable end-users.

Market Research and Analysis: Understand the target market and customer segments for OKR Tooling. Conduct competitive analysis to identify strengths, weaknesses, opportunities, and threats in the market. Gather insights on market trends, customer needs, and emerging technologies.

Product Performance Tracking: Develop and monitor key performance indicators (KPIs) such as user engagement, retention rates, and customer satisfaction. Analyze usage patterns and identify areas for improvement in the product's user experience.

Feature and Enhancement Recommendations: Collaborate with cross-functional teams and vendors, including product managers, designers, and engineers, to provide data-driven insights for feature prioritization and product roadmap decisions.

Testing and Experimentation: Plan, execute, and analyze tests to evaluate the impact of different product variations and improvements.

User Feedback Analysis: Gather and analyze user feedback through surveys, user interviews, and customer support interactions. Identify pain points, usability issues, and feature requests to guide product refinements.

Risk Assessment and Mitigation: Identify potential risks and challenges related to product adoption, scalability, and security. Collaborate with the security, compliance teams and vendor to ensure the product meets industry standards.

Documentation and Reporting: Prepare regular and ad-hoc reports summarizing product performance, insights, and recommendations. Create documentation that ensures product usability & compliance

Communication: Effectively communicate findings, recommendations, and insights to various stakeholders, including executives, product managers, and engineers. Facilitate productive discussions during cross-functional meetings.

Expected Behaviors

As an OKR Product Analyst, you are expected to:

Navigate Ambiguity: An ability to comfortably work in uncertain situations, find solutions amidst ambiguity, and thrive in such environments.

Demonstrate Diligence: Bring to the table attention to detail and quality in product operations.

Collaborate: Engage in cooperative discussions and collaborations across the company to ensure the successful implementation of OKR strategies.

Communicate Effectively: Possess strong written and communication skills, being able to effectively convey complex strategies to all stakeholders.

Continually Learn and Adapt: Stay abreast of the latest developments in OKR and adapt strategies to changing scenarios.

Be Results-Oriented: Make sure all actions and strategies are aimed to meet the company's objectives.

Take Accountability: Assume responsibility for the successful implementation of the OKR initiative, including addressing any shortcomings and working to rectify them.

Applicant Expectations

Ideal candidates for this role should possess the following qualifications:

  • A minimum of 2 years of experience in product management or analyst roles, demonstrating proficiency in executing the outlined responsibilities.
  • Exceptional written and verbal communication skills, essential for facilitating clear and efficient internal communication.

What we offer 

  • Exciting work in a great team, global projects, international environment 
  • Opportunity to learn and grow professionally within the company globally 
  • Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases) 
  • Pension and health insurance contributions 
  • Internal reward system plus referral programme 
  • 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution 
  • Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card 
  • Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programmes 
  • Up-to-date laptop and iPhone 
  • Parking in the garage, showers, refreshments, massage chairs, library, music corner 
  • Competitive salary, incentive pay, and many more 

Ready to take up the challenge? Apply now! 

Know anybody who might be interested? Refer this job! 

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Benefits Administration, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management

Preferred Skills:

Analytical Thinking, Communication, Cross-Functional Teamwork, Feature Prioritization, Innovation, Key Performance Indicators (KPI), Product Operations, Product Roadmapping, Teamwork, User Engagement, User Experience (UX), User Feedback

Read Full Description
Confirmed 39 minutes ago. Posted 16 days ago.

Discover Similar Jobs

Suggested Articles