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Date Posted:

2024-01-12

Country:

United States of America

Location:

MD102: Guardian Gateway - Aberdeen Pr 6260 Guardian Gateway , Aberdeen Proving Ground, MD, 21005 USA

Position Role Type:

Hybrid

Resilient Navigation Solutions is looking for a Customer Quality Engineer (CQE) to execute quality initiatives and manage processes to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. 

The Customer Quality Engineer (CQE) is responsible for supporting programs ensuring that Mission Assurance (MA) technical requirements are developed using approved development processes and procedures. 

The selected professional will coordinate with MA and program management in the creation and tailoring of existing planning to administer customer and internal quality requirements to the program teams and supply base. 

The MAL is responsible for leading a cross product team of MA Engineers. 

Key Responsibilities include:

  • Leverage MA best practices to influence business decision makers to assure efforts are properly focused on customer care-abouts and requirements associated with mission success.
  • Communicate program goals, objectives, requirements and customer feedback to all MA disciplines, cross-functional program teammates and supply base to assure alignment. 
  • Define and analyze MA metrics.
  • Establish customer relations and process and validate customer corrective action requests.
  • Assess impact of potential customer escapes.
  • Act as the voice of the customer to independently assure mission success.
  • Must have a minimum of 8+ years prior relevant experience in Engineering or Quality including Auditing, Root Cause and Corrective Actions, AS9100/ISO900x experience.
  • Must have some experiences with Excel, Word, PowerPoint, MS Access, MS Project, etc.
  • Familiar with technical procedures, specifications, standards, and other engineering and manufacturing related documents.

Relocation assistance is not available.

Qualifications/ Experience Needed:

  • Minimum of 8 years of experience in Quality, Engineering or Quality including Auditing, Root Cause and Corrective Actions,
  • Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years' experience.
  • Ability to collaborate with program leadership team members to develop practical solutions to complex problems.
  • Experience in predictive and proactive measures and metrics assessments and leading actions to improve performance or mitigate problems.
  • Demonstrate good communication skills and can work within a cross-functional team environment.
  • Familiar with technical procedures, specifications, standards, and other engineering and manufacturing related documents.
  • Familiar with and has some practical experience of Six Sigma methodologies (e.g., Kaizen, Lean, DMAIC, and DMADV) and or tools (e.g., ANOVA, SPC, Capability Analysis.
  • Working experience with AS 9100 quality management systems, and experience in aerospace-related manufacturing environment, is a plus.
  • The ability to obtain and maintain a U.S. government issued security clearance is required.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • Must be capable of obtaining a US Department of Defense (DoD) security clearance. Candidate selected will be subject to a government security investigation/reinstatement and must meet eligibility requirements.

Preferred Qualifications:

  • Prior experience in the Aerospace or Defense industry.
  • Practical knowledge of systems engineering, reliability and system safety requirements.
  • The ability to maintain positive relationships with program management, cross-functional program leadership, suppliers, customers and government representatives. 
  • Experience in supporting External and Internal Quality System or Product/Process audits.
  • Experience in leading teams in performing to expectation and mentoring individuals in talent enhancement.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond. At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.

Diversity drives innovation, inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers.

WE ARE REDEFINING AEROSPACE.

This is a hybrid position. Employees who are working in hybrid roles will work regularly both onsite and offsite. Depending on the current job assignments and projects of programs. Ratio of time working onsite will be determined in partnership with your leader. Employees will need to be FLEXIBLE.

WE ARE REDEFINING AEROSPACE.

  • Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in hybrid roles will work onsite at the listed location.

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

  • Background check and drug screen required (every external new hire in the U.S.)
  • Drug Screen only performed on re-hires who have been gone for more than 1 year.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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