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Staffing Advisors has been exclusively retained by Patient-Centered Outcomes Research Institute (“PCORI”) to conduct a search for a Chief Planning & Evaluation Officer. PCORI is an equal opportunity employer.

Interested candidates may send resumes to Aileen Hedden at resumes@staffingadvisors.com with “PCORI - CPEO #2023-2800 CW” as the subject of the email.

Please do not contact PCORI directly; all resumes sent to PCORI will be routed to Staffing Advisors for handling and will create delays.

About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

Position Summary

The Planning & Evaluation Division leads PCORI’s organizational learning strategy and evaluation activities by providing strategic, operational, and coordination capacity and expert counsel for PCORI leadership. This position reports to the Deputy Executive Director for Strategy, Planning & Outreach, which is a component of the Executive Office. The person in this role will work across PCORI to foster and enable a learning culture that prioritizes continuous evaluation, learning, and improvement in PCORI activities; contribute to organizational and programmatic strategic planning, decision-making, and communication with key audiences by analyzing progress on PCORI’s priority objectives and mission; report opportunities to leadership to improve internal performance and collaboration where identified; and inform PCORI and its stakeholders about the funded activities and other contributions of PCORI to see health research and healthcare ecosystem.

Job Duties and Responsibilities:

Organizational Learning and Evaluation (OLE)

Learning Strategy & Capacity Development

  • Oversee PCORI’s organizational learning strategy and evaluation activities to define and prioritize assessment and learning needs about PCORI’s progress and success across activities by providing strategic, operational, and coordination capacity and expert counsel for PCORI leadership and fostering a learning culture that prioritizes continuous evaluation, learning, and improvement in all PCORI activities.
  • Contribute to organizational and programmatic strategic planning, decision-making, and communication with key audiences by analyzing progress on PCORI’s priority objectives and mission, and report opportunities to leadership to improve internal performance, collaboration, and coordination, where identified.
  • Coordinate and promote alignment of activities with the Organizational Learning Strategy and its expectations for rigor and ethical conduct to ensure connectedness to required reporting as appropriate.
  • Promote and oversee development of strategies for reporting findings of organizational learning and evaluation activities to a range of external audiences, including the Board of Governors, external stakeholders, and the Government Accountability Office (GAO), to promote transparency, accountability, and shared learning on how PCORI activities advance patient-centered outcomes research practices and progress on PCORI’s unique mission.
  • Foster a culture of continuous monitoring, evaluation, and learning for data-driven decision-making, including through consultation and collaboration with other PCORI leaders to support capacity and competency across the organization, as appropriate.
  • Provide expert counsel to PCORI leadership to consider and facilitate capacity building across the organization for the range of monitoring, evaluation, and learning activities, from design through use of findings in decision-making.

Evaluation Activities

  • Design, oversee, and ensure continuous improvement approaches to answer key learning and evaluation questions, with a focus on organization-wide priorities and cross-cutting topics, such as assessing PCORI’s progress toward achievement of PCORI’s organizational goals and mission articulated in the strategic plan, and studying unique and/or central aspects of PCORI’s approach (e.g., major initiatives, processes, or organizational policies) to understand their contributions.
  • Ensure timely communication of the findings of organizational learning and evaluation activities, and any recommendations about future organization-wide activities, to PCORI leadership to inform strategic and operational decision-making.

Planning & Reporting

Strategic Planning, Execution & Reporting

  • Oversee and lead as appropriate organizational processes and mechanisms for implementing enterprise-wide strategic objectives that align with PCORI’s Strategic Plan and ongoing strategic planning activities, including close collaborations with the Patient-Centered Research Programs department for maintaining and refreshing PCORI’s research funding directions.
  • Ensure strong communication systems for organizational goals and priorities to other Units and teams to facilitate program goal alignment with strategic directions, scope and shape projects of strategic importance, including review of organizational progress on Strategic Plan implementation with teams and PCORI leaders to promote accountability.
  • Provide leadership and direction to support the collection and structure of robust and accurate funded portfolio information within and across programs to monitor progress on objectives outlined within the Strategic Plan, support rigorous analyses about PCORI’s funded projects and their contributions to the health research enterprise, and support data-driven decision making.
  • Provide leadership and coordination for organizational goal and priority setting based on inputs from the Deputy Executive Director for Strategy, other PCORI leadership, the Board of Governors, PCORI’s authorizing law, Strategic Plan, and active horizon scanning.
  • Ensure coordination across the organization to enable strategy integration across operational and programmatic work and report to PCORI Leadership, the Board of Governors, or other stakeholders on progress toward strategic objectives and PCORI contributions to the health and health research enterprise as needed.
  • Oversee strategic coordination for PCORI partnerships as relevant to building collaboration with federal agencies, other non-profit organizations, etc.

Portfolio-focused Communications and Organizational Policy

  • Lead, coordinate, and contribute to response development for inquiries from key audiences (internal and external) about organizational performance, and achievement of the mission. Identify and develop illustrative examples of studies or PCORI activities that reflect progress on Strategic Plan objectives and PCORI priorities for various stakeholders in collaboration with appropriate groups or Subject Matter Experts (SMEs) across PCORI.
  • Develop communications material to ensure regular updates to internal and external PCORI stakeholders about the success and impact of PCORI activities on the health research enterprise as well as regular research communications to promote awareness of the findings from and advances fueled by PCORI’s funded-CER portfolio.
  • Partner with leaders and executives across the Strategy, PCRP, and Operations Departments, where appropriate, to promote and develop sound organizational policies that guide PCORI’s stewardship of and leadership through organizational activities, research funding and program oversight practices, and the responsible conduct of PCORI-funded research and research-related activities.
  • Collaborate with other PCORI leaders to apply learnings and analyses of PCORI programs and activities to develop best practices for facilitating and conducting patient-centered CER as well as optimize internal processes and practices where appropriate.

Management & Leadership

  • Support and contribute to the development and maintenance of PCORI’s personnel and other administrative policies and procedures.
  • Ability to think strategically about allocation of resources to support monitoring, evaluation, and organizational learning activities to advance organizational business and mission priorities.
  • Proactive and effective management of teams and individual employees, promoting a strong, collaborative, and positive culture and work environment, as well as providing appropriate growth and professional development opportunities for staff.
  • Provide department-wide leadership within the Strategy, Planning & Outreach Leadership Team and serve as a member of PCORI’s Senior Leadership Team, providing expert counsel to PCORI’s Executive Leadership Team on issues pertaining to subject matter expertise.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

Required Skills

  • An established leader able to design and implement organizational and program evaluations across multiple functional areas pertaining to PCORI’s portfolio and mission.
  • Demonstrated experience supporting the dissemination of organizational accomplishments and learnings for a variety of technical and lay audiences.
  • Demonstrated ability to work across and support collaboration among multi-functional teams residing within multiple departments, including modeling highly collaborative and respective professional relationships.
  • Demonstrated success working with internal and external parties at all levels of seniority and with a broad array of experience and expertise.
  • Demonstrated excellence as a communicator, oral and written, with varied stakeholders externally and the ability to inspire and guide teams internally.
  • Proven ability in managing people and teams, setting goals and expectations, delivering feedback, inclusive leadership, and motivating and inspiring staff.
  • Ability to operate successfully in a highly integrated and fast-paced organization to advance goals through cross-functional matrix teams.
  • Ability to think strategically about allocation of resources to support monitoring, evaluation, and organizational learning activities to advance organizational business and mission priorities.
  • Proactive and effective management of teams and individual employees, promoting a strong, collaborative, and positive culture and work environment, as well as providing appropriate growth and professional development opportunities for staff.

Required Experience

  • Master’s degree required; PhD strongly preferred. 15 years’ experience with strategic and analytic expertise in a defined area relevant to PCORI’s portfolio (e.g., biomedical or clinical research, public health, health services research, extramural research funding, community engagement, etc.).
  • Collaborative, adaptable, flexible to change, and able to lead teams through change.
  • Strong professional acumen, judgment, and emotional intelligence.
  • At least 5 years of leadership for program and program administration activities or relevant oversight experience within an academic, government or non-profit environment.
  • Demonstrated commitment to diversity, equity, and inclusion values and integration of such values into all aspects of leading and building teams and collaborations.

PCORI recommends all members of the PCORI workforce adhere to the CDC recommendations regarding staying up to date on COVID-19 vaccination. 

Conflict of Interest.

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI’s website. Disclosures must include all financial, business, and personal associations with any health or healthcare-related organizations. Disclosures should include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

PCORI conducts background checks on all applicants.

PCORI’s Commitment to Diversity, Equity, and Inclusion:

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

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