Business System Analyst I
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Top Secret
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
CACI is seeking an intermediate business analyst in the financial services for the client The Federal Bureau of Investigation (FBI) with at least 1-2 years of experience on the team by providing quality customer support via customer calls or submitted tickets as well as collaborate with the rest of the team as an expert. The candidate must be considered a knowledgeable resource of systems for use by all members of the team as well as possess familiarity with all financial subsystems with expertise in at least two business systems modules/interfaces. Candidate is expected to maintain a timely and professional work ethic with minimal supervision and to be proactive in accepting additional responsibilities for the team's mission. The candidate must possess strong customer services skills to support end users by troubleshooting issues as part of their responsibilities of helpdesk support.
In addition to responding to tickets via JIRA and calls, as a seasoned member of the team, the candidate would be more called upon to answer questions internally, providing in-person training of newer technicians through shadowing. They are expected to be a role model example for other team members to emulate through being diligent and punctual with work, possessing quality multitasking skills, providing documented citation of Confluence articles to tickets. Must be able to represent CACI in a professional manner, gaining respect from the client with leadership skills and bringing trends, identifying system bugs and bringing ideas to fruition.
Required Qualifications:
Preferred Qualifications
What We Can Offer You:
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$55,500 - $111,100
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