A+E Networks has flagged the Digital Product Manager - Web Editorial job as unavailable. Let’s keep looking.

Senior Manager - Digital Product Management, Web Governance

American Express

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital and connected world.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Enterprise Data Sharing Solutions (EDSS) is part of the Enterprise Data Governance, Digital & Data Platforms (EDGP) organization, which sits within Enterprise Digital and Data Solutions (EDDS). EDSS improves Amex data privacy & data sharing through the implementation of modern data sharing capabilities and strategies that enable faster speed to market while enhancing safe sharing connections. To support the roll-out of our evolving digital capabilities, we are embarking on an exciting and transformational journey to define and govern our Web ecosystem at American Express.

The Senior Manager, Product Management – Web Governance will be part of the team tasked with delivering a product suite and program that aims to catalogue and monitor our Web ecosystem as well as supporting the efficient and consistent roll-out of key growth and compliance features across our sites. Partnered significantly with our Technologies colleagues, this role will support the establishment of a Web Standard, and will partner with lines of business, experience owners, second line, and others to coordinate delivery of end-to-end solutions and process enhancements. 

Primary Responsibilities:

  • Partner closely with Engineering to define scalable, effective Web Standards and Procedures.
  • Manage the ongoing definition and review of web standards and determine how these play out across the lifecycle of a site.
  • Partner across engineering teams to build a Central Web Catalog tool that will be leveraged across the enterprise.
  • Manage the ongoing scanning of websites for catalog upkeep and ensure compliance with the defined web standards and principles.
  • Drive the discovery of the Root URLs at the Business unit level and determine what meta data needs to be captured to align with digital data privacy guidelines.
  • As the first use case for consistent functionality, coordinate with the Digital Tracking Platform team to ensure aligned roadmap and support of their in-flight remediation program.
  • Coordination and socialization of risk and feasibility-based use case prioritization with BU partners and Internal Audit.
  • Closely partner with site and experience owners to review and validate URLs in the enterprise.
  • Build strong relationships with key stakeholders across multiple lines of businesses.

Qualification Requirements:

  • 5+ years of demonstrated excellence in leading teams delivering technology-driven business solutions across the enterprise.
  • Experience in managing web-related products is strongly preferred.
  • A good acumen for and experience in pulling, analyzing, slicing and dicing data while deriving significant insights and recommendations is a plus.
  • Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals.
  • Rigorous attention to detail, with demonstrated proficiency in creating transparent, well-communicated, and scalable processes, while leading the implementation of those processes across a matrixed environment.
  • Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests.
  • Well versed in current industry best practices regarding product solution design and delivery disciplines.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Read Full Description
Confirmed 13 hours ago. Posted 8 days ago.

Discover Similar Jobs

Suggested Articles