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Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Job Description:

The Site Reliability Engineering (SRE) is a critical part of our Visa Cloud platform strategy. As an Site Reliability Engineer, you have a mindset to maximize system availability through both proactive and reactive means: you build robust technical support and automation to eliminate or minimize incidents, as well as investigate and resolve issues in response to live incidents. You are comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability and performance of the platform. You will join an established Cloudview - Site Reliability Engineering team.

Responsibilities:

As a Staff Site Reliability Engineer:

  • You will identify and support all site reliability request related to Visa Cloud Platform services (IaaS/PaaS/Container as a service)
  • You will lead/determine and develop architectural approaches, Infrastructure solutions to improve the availability, scalability, latency and efficiency of Visa Cloud Platform services
  • You will partner closely with software and systems engineers across the organization to ensure services/systems are highly stable and performant
  • Mentor other team members on managing end-to-end availability and performance of mission critical services while working on individual projects priorities, deadlines, and deliverables
  • Strong communication skills with a strong sense of urgency and attention to details

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • B.S. or higher in Computer Science or other technical discipline, or related practical experience
  • 8+ years’ experience in Site Reliability or Production Engineering group for high availability/critical platforms/applications
  • Have strong hands-on experience in Linux and Windows systems to patch and troubleshoot issues
  • Expert knowledge in CI/CD and hands on implementation experiences
  • Hands on experience with container related technologies like Docker, Kubernetes
  • Hands on experience on how to monitor software and Infrastructure and its related tools such as Prometheus, Grafana, Splunk and ELK
  • Live in terminal and ability to script/debug in Shell/PowerShell
  • Working knowledge of relational and non-relational databases, including creating and running queries [MySQL and NOSQL]
  • Working knowledge of web/middleware servers like Nginx and Tomcat
  • Experience with configuration management tools such as Ansible
  • Experience of working with ITIL disciplines (Event, Incident, Problem, & Change)
  • Have an urge to document all the things so you don't need to learn the same thing twice
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it!!

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Confirmed 21 hours ago. Posted 21 hours ago.

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