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Sr Associate for Content Management & Policy

Shopee

The Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment and business intelligence. Browse our Cross Border eCommerce team openings to see how you can make an impact with us.

Job Description:

  • Set up and monitor KPIs to provide a high service level.
  • Create and coordinate standardized procedures that address the area scope.
  • Analyze and optimize procedures and KPIs to promote continuous improvement.
  • Engage with stakeholders to understand the pain points and risks to be addressed.
  • Define action plan and expected results. Team management to perform the aligned initiatives with the proper priority.
  • Provide visibility to stakeholders regarding outcomes and policy updates
  • Develop indicators that properly represent listing quality.
  • Plan and implement scalable solutions that massively improve listings quality and avoid policy infringements.

Requirements:

Degree Required in Business Administration, logistics, Public Relations and related areas

Advanced level of Microsoft Office and Excel Knowledge

Advanced English

Experience in E-commerce, Compliance, Operational Department, Project Management or Product Management.

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Confirmed 5 hours ago. Posted 9 days ago.

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