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This role is part of Citi's US Personal Banking Marketing & Franchise Development organization and will support the strategic agenda and data driven solutions for prospect Acquisitions & Existing Customer audience management. Candidate will provide expertise in credit bureau data, capabilities and will also help navigate the ingestion of data sources across our ecosystems. The individual will collaborate with internal teams and external vendors and successfully manage the end to end project life cycle for deliverables that supports a variety of critical requirements including marketing campaigns, strategic planning and other functions across the enterprise.

Qualifications and Success Measures:

  • 5+ years of in-depth knowledge of consumer credit credit bureau data, capabilities and other industry relevant experience.
  • 5+ years experience in project management including direct knowledge of process design, auditing controls, execution and delivery.
  • Hands-on expertise with process automation & audit (maker/checker) experience. Working knowledge of data visualization (Tableau, etc.), dashboards & reports, MIS experience
  • Bachelor’s degree required; advanced degree and relevant industry certifications strongly preferred (Agile Kanban, PMP, Lean, etc.)
  • Advanced proficiency in project management techniques, process reengineering and a strong aptitude for quality assurance and data governance.
  • Possesses dynamic ability in both written and verbal communications; navigate technical/analytical information to nontechnical constituents and extensive project/process/audit control management skill sets.
  • Ability to provide strategic direction and management of credit bureau initiatives for Marketing expansion, Analytics Modeling/Segmentation builds, Regulatory research (FCRA, CFPB etc..) and other credit data assets/processing capabilities.
  • Actively governs the quality and information content of critical components of vendor data to ensure information integrity and compliance protocols are adhered to based regulatory requirements and policies.
  • Fluid in cross functional environment, ensures data quality for all deliverables are sound; carry on process oversight and consults internal partners in data assets interpretation initiatives. Takes ownership of the strategic involvement of vendor processes and all related deliverables.
  • Extensive experience in project/process management, audit automation and report creation. Advanced computer competency in Word, PowerPoint, Access, Excel, Campaign Management Tools and SharePoint
  • Ability to multi-task, adapt to and manage changing priorities, as well as thrive in a continually evolving environment
  • Expertise in project/process management techniques/delivery, process reengineering
  • Comfortable in ambiguous situations, a self-starter and self-learner who can work independently, with strong follow through skills
  • Capability to identify fresh approaches to marketing processes and technology and shows a willingness to question traditional assumptions
  • Experience managing partner/vendor relations and performance; evaluating proposals, structure and negotiating agreements
  • Able to rapidly assimilate and report on complex information
  • Strong project management skills required to lead the development and implementation of new programs .
  • Highly organized individual who can establish and successfully drive results against goals
  • Strong communication, presentation, leadership and influencing skills; experienced at interacting with various levels within the organization, including senior management.
  • A quick, decisive thinker with the ability to partner with the appropriate individuals both internally and externally to support delivery of a successful projects and production processes.

Job Family Group:

Marketing


Job Family:

Database Marketing & Analytics


Time Type:

Full time


Primary Location:

Schaumburg Illinois United States


Primary Location Salary Range:

$103,200.00 - $154,800.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Confirmed 16 hours ago. Posted 30+ days ago.

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