POSITION SNAPSHOT
Location: Chaing Mai
Company: Nestlé
Business Unit/Division: Nespresso Full-time
5+ years of experience in retail and team management
Good English & Thai communication is a must
A DAY IN THE LIFE...
- Manage manpower planning to ensure optimal operational execution and service delivery.
- Drive bottom-up sales forecast and accuracy based on weekly and monthly reporting and analysis.
- Responsible for optimal use of resources and cost control in relation to Boutique sales.
- Coach and develop the Boutique team to deliver best in class customer service and sales performance.
- Ensure compliance in safety, health and operational standards (according to global guideline) in the Boutique.
- Constantly reviewing ways of improvement to maximize conversion of prospects into members and drive loyalty with distinctive customer experience in the Boutique.
ARE YOU A FIT?
- Min. 5-7 years of experience in Retail Management.
- Experience in team management and developing talent.
- Experience in direct customer sales of premium products and services.
- Proven track record of developing sales and strong customer relationships.
- Good command of both written and spoken English.
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