The Opportunity
We are seeking talented and enthusiastic individuals to proactively investigate and directly handle lawyers’ and accountant’s professional liability claims.
What you will do:
- Directly handle, manage and/or oversee first-party cyber and third-party privacy and network security liability claims. This position may also handle/manage tech E&O and media liability claims.
- Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners.
- Work collaboratively with internal and external business partners, including underwriters, actuaries, brokers, insureds, counsel, and senior management.
- Use your negotiation skills at mediations and settlement conferences.
- Identify and communicate industry trends.
- Adhere to all statutory regulations and Unfair Claims Practices Acts.
What you need to have:
- 3-5 years of combined claims handling (preferably cyber or professional liability) and/or legal experience desired including 1+ years of recent experience handling cyber claims.
- Juris Doctor degree preferred.
- Prior claims leadership/management experience is a plus.
- Adjuster’s licenses are strongly preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Strong analytic, investigative, listening, and negotiation skills.
- A desire to be part of a team.
- Keen attention to detail.
- Ability and willingness to travel as needed.
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