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Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Operations & Technology (O&T) is a shared services division of NBCUniversal that supports NBCUniversal’s portfolio of broadcast, cable and film businesses. With teams located in New York, New Jersey, Los Angeles, Denver, Atlanta and London, O&T provides a number of enterprise services including film and TV studio operations, post production, technical operations, engineering, facilities, real estate, security and EHS.

Role Summary

This is a challenging and exciting opportunity to lead the HR team and develop and drive the Talent Strategy for Universal Studio Operations, Global Real Estate and Enterprise Sustainability, part of NBCUniversal’s Operations & Technology division. Studio Operations is a 1400+ employee organization that encompasses a broad range of production, post-production, facilities and broadcast operations at Universal Studios, and other locations nationwide. Universal Studios is one of the largest full-service media facilities in the world with over 30 sound stages, broadcast studios and an array of backlot locations serving both internal and external clients in television, feature film, streaming and commercial production. Studio Operations maintains the infrastructure of the ~400 acre property including office space, roads, power and more. Almost a self-contained city, the property features a fire station, studio medical offices and multiple food venues serving more than 10,000 employees and production staff each day. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the unique talent within the organizations. This individual will work hand in hand with HR specialty teams to implement collective HR work. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results.

As part of the HR leadership team, this role requires an experienced perspective based on business and organizational transformation, innovation, collaboration, agility, technical excellence, and the ability to successfully partner with and advise business leaders and functional HR leads. This position will report to the Global Head of Human Resources for Operations and Technology and will also report to the President & GM of NBCUniversal Studio Operations and Chief Real Estate Officer. This position is based out of the Universal Studios Lot in Universal City, California.

Responsibilities

  • People Partner: You quickly gain trust and ensure individuals feel respected, valued and have a sense of well-being in all your interactions. You coach business leaders on employee communication, development and performance management to promote engagement and a culture of continuous growth and development.
  • Growth Advocate: You are a proven leader known to challenge the status quo, introduce new and better ways of delivering results, and make difficult decisions. You leverage workforce insights and deep understanding of the commercial side of business to develop organizational and people strategies that influence decision making and drive business goals.
  • People Leader: Leading and developing a Human Resources team through providing goals, direction, coaching, feedback and ongoing communication to the team while driving key initiatives across departments, including staffing, performance and talent management, compensation planning, training and development, rewards & recognition, organizational effectiveness and employee communications.
  • Labor Navigator: Understand and interpret labor contracts to manage employee populations who are represented by a third party and held accountable to a defined labor agreement, lead the resolution of employee and labor relations issues through thoughtful navigation and keeping the balance of individual and company needs in check. Strategizing not only for the current state, but also looking ahead to future business needs.
  • Inclusive Leader: Understand the impact decisions have on individuals and effectively demonstrate DEI skills to foster a sense of belonging for all while building an environment of respect, appreciation and openness, fully using the organization’s diverse talents and abilities.
  • Change Agent: Develop and implement change leadership strategies to achieve desired business results that are sustainable over time including adoption of new technologies, integration of key new growth businesses and workflows, staffing models and organization structures that scale.
  • Champion of Collaboration: weaves together the partnership with experts in security, corporate affairs, HR colleagues and others on the Universal lot for seamless resolution of lot-wide issues and sharing operational changes that impact the broader organization.
  • Executer: You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment.
  • Coach: You help bring the best potential out of the employees, managers, and partners you work with helping them to further their development and create a great place to work with one another.
  • Communicates with Ease: You have a way with words; written and verbal.

Qualifications

Basic Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, Industrial Labor Relations or related field, or equivalent combination of education and work experience
  • Minimum 10 years relevant HR experience including employee relations, organizational development, and/or labor relations
  • Minimum 4 years’ experience leading a human resources team
  • Minimum 2 years’ experience working with a represented workforce

Eligibility Requirements

  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must be willing to work in Universal City, CA
  • Ability to travel as needed
  • Must be 18 years old or greater
  • Must have unrestricted work authorization to work in the United States
  • Must be covered by Solutions, NBCUniversal’s Alternative Dispute Resolution Program
  • Flexibility to support a 24/7 operation as needed with occasional night and weekend responsibilities

Desired Characteristics

  • Graduate degree in Human Resources, MBA or related field preferred
  • Demonstrated Leadership competencies in talent selection, coaching, change management, project management and organization development
  • Ability to develop an integrated talent strategy that contributes to the advancement of business operations
  • Strong business acumen, facilitation, conflict resolution and communication skills
  • Previous experience with a technical and represented workforce; HR experience working with a mixed workforce of represented and non-represented employees
  • Proven influencer; demonstrated ability to coach and counsel both employees and executive-level management
  • Prior media/television industry experience preferred
  • Able to deal effectively with conflict and manage difficult employee relations situations
  • Demonstrated ability to multi-task and balance numerous priorities in a deadline-oriented environment

Additional Requirements:

  • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $200,000 - $240,000 (bonus and long-term incentive eligible)

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

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Confirmed 20 hours ago. Posted 21 days ago.

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