MARKET SUMMARY:
Michigan Group
DMC Children’s Hospital of Michigan, Detroit and Troy, Michigan
Since 1886, the Children's Hospital of Michigan has been dedicated to providing the highest quality of care to children and adolescents in a caring, efficient and family-centered environment. A proud member of the Detroit Medical Center (DMC), the Children's Hospital of Michigan is the first children's hospital in the state. This 228-bed facility has an international reputation in pediatric medicine, surgery and research, training more pediatricians than any other facility in Michigan.
The Children's Hospital of Michigan engages in groundbreaking research that has long shaped the science of pediatric medicine. The hospital is ranked as one of America's best pediatric hospitals by U.S.News & World Report and Parent Magazine. The hospital offers outpatient specialty and rehabilitation centers in Canton, Clinton Township, Dearborn, Detroit, Novi, Southfield and Troy.
The Children's Hospital of Michigan is specifically designed to cater to pediatric patients, from our kid-friendly emergency room, to our inpatient facilities with features created just for children. With playrooms, activity centers, computer labs, a library and classrooms, the facility makes a child's temporary transition from home to hospital easy with remarkable attention to detail.
Children's Hospital of Michigan will improve the health and well-being of all children and their communities by advancing the science and practice of pediatric health care and through advocacy efforts.
The pediatric medical and surgical specialties share common values --- to provide the highest quality of care for children, to inform that care through research innovations, and to ensure that children have access to the care they need.
Through an academic affiliation with Wayne State University and Michigan State University, Children’s Hospital of Michigan is an innovator in education and research.
From appendectomies to transplants, the Children’s Hospital of Michigan is proud to offer the state’s widest range of pediatric surgery options with a multidisciplinary team of health care providers delivering an unparalleled level of pediatric surgical care. https://www.childrensdmc.org/
POSITION SUMMARY:
The Chief Strategy Officer will be responsible for oversight of the business and strategic planning and marketing integrity of DMC Children's Hospital of Michigan. He/she will have responsibility for advancing the Hospitals’ short- and long-term business growth plans and the development and implementation of hospital business strategy and market position. Serving as chief strategy spokesperson for DMC Children’s Hospital of Michigan, the Chief Strategy Officer oversees the strategic and business planning functions for the facility. In addition, this person will lead Business Development related activities for the hospital. The CSO will also be responsible for the OB/GYN Service Line across the Detroit Group.
Key responsibilities include the following:
Leads in development and implementation of facility business strategy
Aids in Service Line Development
Effectively manages the Provider Outreach Program and works to meet community need through recruitment of physicians
Maintains high visibility among physician community and earns a reputation for effectively listening and leading facility change efforts that build physician loyalty and enhance the patient experience.
Analyzes data to make fact-based decisions and monitors variances to understand facility trends
Leads an effective consumer engagement plan and partners to ensure improvement in consumer experience
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
Tenet CSO Core Leader Competencies
Builds Quality Relationships
Builds trust and manages conflict with key stakeholders to maintain collaborative internal and external partnerships (e.g. with staff, other departments, regional and corporate partners, physicians and the community) and engages staff in driving key decisions and initiatives.
Communicates Effectively
Thoughtfully plans messages and uses a variety of methods to match communication effectively with situation and setting to engage staff and colleagues (e.g. large group, small group, 1:1).
Influences Behaviors and Outcomes
Considered a trusted advisor and functional expert who builds consensus in a collaborative way; confronting difficult business decisions in a way that preserves relationships. Inspires desired behaviors and acts as a coach to others.
Drives Organizational Performance
Translates complex strategies into focused and achievable goals and takes decisive action when needed (e.g. times of uncertainty, organizational transitions). Acts as a change leader and creates clarity, energy and commitment to initiatives by gaining buy-in and removing barriers.
Exercises Critical Judgment
Uses a fact-based, analytical, systems-thinking approach to assessing and designing solutions by gathering input from various sources and considering the impact of decisions. Practices due diligence to critically evaluates alternatives that deliver the highest quality and service while applying risk management principles to mitigate cost and maximize revenue potential.
Shapes Organizational Strategy
Builds compelling business cases and plans for strategic initiatives, creating vision, objectives, goals and specific strategies to achieve outcomes; anticipates and adjusts for obstacles. Develops and communicates progressive organizational performance strategies that achieve a competitive advantage (e.g. productivity, quality, culture, talent, internal/external volume and revenue growth).
Builds High Performing Teams
Focuses on developing talent by regularly providing performance and professional development feedback, coaching and guidance. Practices workforce planning and anticipates staffing needs and creates plans to fill key positions through focused selection methods.
Technical Expertise
Possesses the practical and technical functional knowledge and skills to be effective in their current role. Seeks continuous education, training and growth within functional role.
Business Excellence
Understands the balanced scorecard and drives results to meet or exceed target in key department metrics. Focuses on streamlining and improving processes and effectively utilizes labor management tools to achieve budgeted staffing targets. Drives high quality in a cost conscious manner, understands key clinical components and regulatory requirements and inspires a culture of compliance.
Tenet CSO Leader Behaviors
Care
At the center of caring is empathy. Leaders connect with others and learn how to individualize care based on circumstances. Always treating all with respect while showing personal humility.
Serve
Servant leadership enables achievement of higher purpose. Always keeping those we serve at the center to provide priorities. Success that is shared will create momentum that engages all colleagues.
Share
Always connecting people with the plan and creating positive relationships. Frequent honest communication creates an inclusive high-performance environment.
Adapt
Agility in the face of continuous change defines leadership. Encouraging risk and experimentation enables people to be innovate in the face of the evolving marketplace
Learn
Leaders are inspired by curiosity and learning, seeking to develop themselves and others. They reflect on their experience and are eager to find new sources of knowledge to increase their effectiveness.
Achieve
Through prioritization based on our overall aligned direction, leaders focus resources on things that are most relevant for the organization and communities served. Focusing on the future and acting without ambiguity create a climate of accomplishment.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
Minimum of five years of experience in Strategic Planning and Healthcare Strategy/Development is required. Experience developing complex business plans and using data to drive strategy is a must.
Professional Attributes
Personal Attributes
Education/Certifications
An undergraduate degree in Business, or appropriately relevant field, is required. An advanced degree in Business, Healthcare Administration, or Public Health is strongly preferred.
Compensation
A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.
Travel
Approximately 25 percent.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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