Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
Job Summary:
Location: Methodist Corporate Office
Address: 825 S 169th St. - Omaha, NE
Work Schedule: Mon - Fri, 8:00am to 5:00pm
The Configuration Management Database (CMDB) Administrator is responsible for the overall administration, configuration, and maintenance of the Configuration Management Database (CMDB) and Asset Management Database (AMDB) within the ServiceNow platform. It will ensure the accuracy and reliability of the CMDB/AMDB as well as perform regular audits to ensure the completeness of the CMDB data.
This position will work closely with our Service Owners, Infrastructure Team Leaders, IT Service Management, ServiceNow Platform, Finance and Technology Business Management teams and provide the necessary support to be a successful and cohesive group.
Responsibilities:
1. Oversee the administration, configuration, maintenance, design and improvement of the Configuration Management Database (CMDB) within the ServiceNow platform.
2. Administer and maintain the ServiceNow CMDB, including its configuration, data integrity, and ongoing synchronization with other IT systems and data sources.
3. Collaborate with stakeholders to design and implement best practices, processes, policies and guidelines for configuration management.
4. Work with other teams to ensure proper integration and alignment of CMDB data with processes such as incident, problem, and change management.
5. Perform regular audits and reconciliation activities to ensure the accuracy and completeness of CMDB data.
6. Identify, troubleshoot and resolve any data inconsistencies or discrepancies within the CMDB data.
7. Develop and maintain CMDB documentation regarding policies, standards and procedures.
8. Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery and mapping functions.
9. Manage the integration of Contract, Financial and Vendor information from other NMHS systems.
10. Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
11. Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
12. Other duties as assigned.
Schedule:
Mon - Fri, 8:00am to 5:00pm
Job Description:
Education
Experience
License/Certifications
Skills/Knowledge/Abilities
Weight Demands
Physical Activity
Job Hazards
About Methodist:
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.
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