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  • This role is based at our corporate office in McLean, VA***

This is your chance to be part of an in-house Commercial Strategy, Insights, and Analytics team of consultants to important functions across Hilton! The team consists of both embedded authorities who serve as strategic advisors to partners and technical specialists who are proficient in advanced analytics techniques and tools. As a Senior Lead Data Scientist, you will support Hilton's Customers, Brands, Marketing, Digital, Revenue, and Sales organizations, with special support for the executive leadership team. On the Data Science team reporting to Director Data Science, you will support projects including forecasting, pricing, and inventory optimization, in particular revenue management and data science models on the B2B platform.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

  • Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Identify, scope, and work on opportunities where Data Science can improve outcomes using both structured and unstructured data.
  • Lead the development of data science models to enhance customer service solutions, optimize guest experience, personalize content, and generate valuable insights based on customer intent and interactions.
  • Provide technical advice to other team members and senior management and participate in design reviews with peers and engineering team to decide amongst available technologies for data science applications.
  • Review and own codebase developed by data scientists for production-level quality and provide feedback to ensure best practices.
  • Provide support to triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on operations and quality.

How you will collaborate with others:

  • Collaborate with business and technology teams to collect and analyze requirements, translating activities and goals into researching and building data science models and algorithms.
  • Partner with other teams to access data elements, understand the data being analyzed, and identify improvement opportunities for the data ingestion process.
  • Design/Redesign production code and models with other team members and partners with an eye towards continuous improvement.

What projects you will take ownership of:

  • Research and development of innovative models and algorithms to drive more value for the B2B segment, as part of the digital B2B solution initiative.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

  • Eight (8) years of research experience in science or engineering fields that involve data analysis and mathematical modeling.
  • Five (5) years of professional/industry experience in building, implementing, testing, and deploying data science and advanced analytics production models.
  • Five (5) years of enterprise-scale projects in technology applications.
  • Advanced programming skills in SQL and Python, and proficient with common data science Python packages (including Pandas, SciPy, Scikit-learn, Prophet, LightGBM, TensorFlow/PyTorch etc.).

It would be useful if you have:

  • Ph. D. Degree in Data Science, Operations Research, Computer Science, Statistics, Industrial Engineering or similar disciplines
  • Experience with research and development in pricing and revenue management in the hospitality industry
  • In-depth knowledge of theory and practice of forecasting and pricing models, including statistical methods, time series models, neural networks, and optimization algorithms
  • Proficient with tools for probabilistic methods such as Stan, Pyro, or TensorFlow Probability
  • Demonstrated capability with using optimization solvers (Gurobi, CPLEX, or similar) to model optimization problems in practice.
  • Presentations or publications in top research journals or conferences
  • Experienced with working on big-data platforms, cloud service providers related ecosystems such as Apache Spark, Amazon Sagemaker, or similar frameworks.

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

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Confirmed 8 hours ago. Posted 30+ days ago.

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