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Control Manager- Data- Chief Data & Analytics Office- Executive Director

JPMorgan Chase & Co.

Join JP Morgan as a Corporate Controls Control Manager at the Executive Director level and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.

Job Summary:

As an Executive Director Business Control Manager for the Chief Data Office covering artificial intelligence you will be responsible for CDAO Governance Support and CORE Program Governance, including managing FW common processes & controls, ensure key controls in Policies and Standards are appropriately implemented, develop control management framework documents, and support the Data & Analytics Control Manager community of practice. This role, in partnership with the Control Management team and CDAO business/control partners -- is a significant and integral contributor to the effective management of the overall operational risk environment for CDAO. Artificial Intelligence (AI) is an extraordinary technology that combined with data — the raw material that fuels it — will be critical to our company’s future success. The CDAO organization primarily consists of the firmwide Chief Data Office, firmwide Chief Analytics Office and Data & Analytics Product/Platforms. Control Management (CM) maintains a strong and consistent control environment across the firm, with Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Job responsibilities: 

  • Establish and manage a set of FW Common Processes and associated risks and controls in CORE (Ex. Business resiliency, Third party oversight, Public/Private designations, Employee Compliance). Perform annual control evaluation (design and implementation) and issue management as appropriate
  • Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
  • Ensure key controls described in relevant Data risk management Standards and Policies are reflected in CDAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform
  • Develop relevant control management framework document(s) in partnership with business and control partners
  • Support mapping and gap assessment of current state controls with industry frameworks such as NIST, or regulatory frameworks like BCBS 239 (ECB) to facilitate gap remediation as appropriate
  • Support community of practice for Data risk related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
  • Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
  • Flexibly support CDAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
  • Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable 
  • Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partners

Required qualifications, skills & capabilities: 

  • Bachelor’s degree or equivalent experience required 
  • 10+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance 
  • Sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing thru change
  • Experience leading across organizational boundaries to analyze, design, and deliver best practices
  • Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges
  • Strong understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks; knowledge of JPMC platforms like ELA and CORE 
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will offer opportunities/ recommendations for improvement
  • Experience with Data & Analytics risk management including experience related to Data Quality, Data Use, Data Protection, Data storage/retention/destruction, Data Privacy and Data Governance

Preferred qualifications, capabilities, and skills:

  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business
  • Communication/presentation - excellent written and verbal communication skills with an ability to articulate & explain business issues and controls. 
  • Building coalitions and influencing with an E2E mindset – strong interpersonal skills, collaboration and relationship building skills. Ability to engage and influence business leaders in a meaningful and actionable manner 
  • Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment 
  • Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions 
  • Understanding root cause / identifying control breaks
  • Developing timely and sustainable solutions including automation, data analytics, machine learning
  • Analyze metrics for emerging risk 
  • Implementation skills 
  • Writing Action Plans, Procedures 
  • Change Management 
  • Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making
  • Domain knowledge related to Data risk management and governance, and Banking regulations is desirable

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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Confirmed 19 hours ago. Posted 27 days ago.

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