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Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As an employee of the Women, Infants, and Children (WIC) Division’s Operations Team, specifically the Business Support Section, the incumbent supports the section chief, who leads two units that provide administrative-technical oversight and assistance with contracts, procurements, and facility maintenance of the Women, Infants, and Children (WIC) program property by conducting thorough analyses of projects and assess tasks that are dependent on each other.

The incumbent works under the direction of the Chief, Business Support Section (BSS), Staff Services Manager II (SSM II). The Associate Governmental Program Analyst (AGPA) is responsible for the leading and collaborative planning, development, and coordination of complex management of activities and projects designed to enhance and improve internal operations in the CDPH WIC Division. In collaboration with the BSS Chief, the AGPA assists in the coordination and development of strategies related to streamlining WIC contract processes, including providing recommendations for improving operations activities and support, coordinating various audits, and enhancing and tracking the section’s reporting. The incumbent acts in a lead capacity in administrative project management, researching for various projects as required, and writing contractual solicitations that align with programmatic technical needs and regulations, and demonstrates initiative, independence, and strong analytical skills. In addition, this position ensures compliance with state and federal requirements and assists with the coordination and preparation of responses to various BSS assignments and drills from executive management.

The attached duty statement indicates whether this position is eligible for telework. All employees who telework are required to be California residents in accordance with Government Code 14200, and may be required to report to a CDPH office, when needed. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

“The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.”

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:

JC-421642

Position #(s):

580-510-5393-909

Working Title:

Business Support Analyst

Classification:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5,684.00 - $7,114.00 A

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The Women, Infants, and Children Program (WIC) has been part of the nation’s nutrition safety net for over 50 years.

Extensive research has found WIC to be a cost-effective investment that leads to healthier infants, more nutritious diets, health care for children, and subsequently higher academic achievement for students. WIC helps families receive healthy food, nutrition education, breastfeeding support, and referrals to healthcare and other community services.

Like other divisions within the California Department of Public Health (CDPH), WIC builds its program by addressing social determinants of health. WIC impacts the life course by promoting health practices that can ultimately improve life outcomes often experienced by vulnerable communities.

WIC serves babies and children up to age five, pregnant women, and new mothers. Dads, grandparents, foster parents of young children, and working families are welcome at WIC too!

Monthly, nearly one million WIC participants can find support at one of 84 local agencies that offer services at more than 500 sites throughout California. WIC participants can redeem their food benefits at approximately 3,800 grocers that are authorized to serve WIC families.

In 2019 - 2020, the WIC Division implemented an Electronic Benefits Transfer (EBT) card called the California WIC Card and a new management information system that allows WIC participants to be served more efficiently.

About the CDPH/WIC Family

Over 200 state staff work at CDPH’s WIC Division, headquartered at the Natomas campus in Sacramento. WIC is committed to a hybrid workforce and the state provides a modest stipend for those who fully and partially work from home. Staff are provided with a computer or laptop, camera, and large screen to conduct their work. We build our unit teams virtually and maintain contact with stakeholders by being on camera to solidify our relationships.

The WIC Division is led by senior managers administering a Local Policy and Health Programs Branch; Local Services Branch; Vendor Management Branch; Communications, Food, and Vendor Policy Branch; Systems Integration Branch; Data and Integrity Branch; and the Operations team. Through these branches, our support staff, analysts, specialists, researchers, and nutritionists serve the needs of WIC families.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (421642) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/2/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health

Attn: Classification & Certification Unit

P.O. Box 997378

MS 1700-1702

Sacramento, CA95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health

Classification & Certification Unit

1615 Capitol Avenue Suite 73.430

Sacramento, CA95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
  • Please see Statement of Qualifications instructions below at end of posting. Any applications received that do not provide a written response to the SOQ will not be scored/reviewed. 

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  1. Ability to manage conflicting priorities.
  2. Demonstrated excellent verbal and written communication skills, including the ability to accurately review and edit documents.
  3. Ability to communicate effectively with staff at various levels, external agencies, and the general public.
  4. Experience in building, maintaining, and publishing reports in support of the section’s work.

Experience In:

  1. Interpreting and explaining processes and procedures to various audiences.
  2. Leading workgroups, projects, or teams.
  3. Analyzing and evaluating the impact and effectiveness of program, policies, regulations, and/or procedures as they relate to public outreach programs.

Knowledge Of:

  1. State and federal polices and regulations
  2. Project management methodology
  3. Information gathering techniques
  4. Contract and procurement processes

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:

Human Resources Division

(916) 445-0983

apply@cdph.ca.gov

Hiring Unit Contact:

Amber Delgado

(279) 217-0831

amber.delgado@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

(916) 445-0938

CivilRights@Cdph.CA.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

STATEMENT OF QUALIFICATIONS INSTRUCTIONS

The completed Statement of Qualifications is requested to elicit information regarding each candidate’s interest and experience in relation to this position should be no more than two (2) pages in length using 12-point font size and address the prompt below. Resumes, letters, and other materials will not be considered as responses to the Statement of Qualifications. Applications without a Statement of Qualifications will not be considered.

(In the header, please include your name and the Job Control number.)

Please explain how you meet the desired qualifications listed below:

  1. Ability to manage conflicting priorities.
  2. Demonstrated excellent verbal and written communication skills, including the ability to accurately review and edit documents.
  3. Ability to communicate effectively with staff at various levels, external agencies, and the general public.
  4. Experience in building, maintaining, and publishing reports in support of the section’s work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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Confirmed 18 hours ago. Posted 15 days ago.

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