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Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Travel Percentage :

1 - 5%

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team:

The Platform Chief of Staff team is dedicated to enabling the Platform team and its leaders for success. Our platform vision is to be the global platform that enables everyone to imagine, create and monetize financial services. The full breadth of our offering is unlocked for Financial Institutions, Merchants, eCommerce, FinTech’s and innovators - powered by platform capabilities built on the latest technologies and design systems. The team works closely with business, product, engineering, marketing, finance, HR and operation teams to accelerate our platform journey. You’ll work as part of a small team who are self-motivated, proactive, and creative out-of-the-box thinkers; and we are looking for like minded individuals.

About the role:

The Program Manager will report directly to the Chief of Staff and will be responsible for owning and executing highly visible programs critical to the success of our team. The ideal candidate will be a strategic thinker, adept at managing complex projects, and possess exceptional leadership and communication skills.

Location: Seattle, WA

Key Responsibilities:

  • Program Ownership: Take ownership of key programs from conception to completion, ensuring alignment with organizational goals and timelines.
  • Strategic Planning: Collaborate with cross-functional teams to develop and execute strategic plans that support the overall objectives of the organization.
  • Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, ensuring effective communication and collaboration throughout the program lifecycle.
  • Risk Management: Identify and mitigate potential risks and issues associated with programs, implementing proactive strategies to keep programs on track.
  • Resource Allocation: Work closely with project teams to allocate resources efficiently, ensuring optimal utilization and successful delivery of programs.
  • Performance Monitoring: Establish key performance indicators (KPIs) and regularly monitor program performance, providing timely updates to the Chief of Staff and other relevant stakeholders.
  • Continuous Improvement: Drive continuous improvement initiatives by analyzing program outcomes and implementing lessons learned to enhance future program execution.
  • Communication: Develop and deliver clear and concise program updates, reports, and presentations to the Chief of Staff and other leadership members.
  • Team Collaboration: Collaborate with cross-functional teams to ensure seamless integration of programs into the overall organizational strategy.
  • Budget Oversight: Work in collaboration with finance and project teams to manage program budgets, ensuring financial goals are met.

What you will need:

  • Proven experience as a Program Manager, with a track record of successfully leading and delivering complex programs
  • Strategic thinker with the ability to balance long-term vision with short-term goals.
  • Demonstrated ability to manage multiple priorities and stakeholders simultaneously
  • Proficient in project management tools and methodologies
  • Excellent operational rigor
  • Curiosity and problem-solving skills
  • Ownership mentality, from discovery through delivery
  • Effective time management to meet tight deadlines
  • Ability to respond to rapidly changing business needs
  • Ability to navigate through ambiguity and complexities 
  • Ability to understand overall business drivers and identify risks and opportunities
  • Ability to operate independently

Added bonus if you have:

  • Experience in technology and a fast paced innovation team is highly desirable
  • Knowledge of financial services industry or FinTech's
  • Knowledge of FIS’ products and services

What we offer you:

At FIS, we hire the best. In return, you receive exceptional benefits including:

  • Opportunities to innovate in fintech
  • Inclusive and diverse team atmosphere
  • Professional and personal development
  • Resources to contribute to your community
  • Competitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $133,520.00 - $224,300.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Confirmed 3 hours ago. Posted 17 days ago.

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