Position Summary
Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
Role and Responsibilities
Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team. Aid in product & feature performance analysis, evaluation of new product & SW releases. Perform detailed analysis of 4G/5G Wireless Call Protocols. Responsible for analyzing and troubleshooting the issues. Provide expert technical support in the pre-sales process and creates compelling technical and commercial solutions to help achieve the assigned sales goals and business objectives. Translate and communicate complex technical design considerations between the Samsung sales team and carriers' network business. Work closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
Minimum Education & Experience Requirements:
Bachelor’s degree in Electrical Engineering, Electronics Engineering or related engineering field, or a foreign equivalent plus 5 years of progressively responsible post-baccalaureate experience in job offered or any telecom/engineer related job titles. Applicant must have 5 years of experience in the following: (1) 3GPP systems: RAN networks, architecture and protocols; (2) 5G and 4G air interface features; (3) XCAL, QXDM, Wireshark Tools to analyst air interface issues; (4) working with mobile wireless network standards and protocols in a mobile wireless telecommunications environment; (5) resource allocation, mobility management, and QoS in wireless networks; (6) call processing of wireless networks; (7) air interface technologies, including RLC, MAC and PHY layer protocols; and (8) defining and analyzing wireless network performance using operational measurements. 20% domestic travel required.
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Skills and Qualifications
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
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