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Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Appian’s People team is looking for an inspirational Talent Engagement & Communications Partner who can help us bring together our strategy and people in a compelling way. The Talent Engagement & Communications Partner will partner closely with internal stakeholders to uncover and highlight stories, both internally and externally, of impact across the organization. This is a great opportunity for someone with a passion for journalism and storytelling. 

In this role, you will be responsible for developing, organizing, and executing strategic internal and external communications in support of employee engagement programs and our employer brand. As the heartbeat of the organization, you will collaborate directly with People team leaders and key stakeholders to understand the company's values and unique selling points as an employer. Your primary focus will be to connect with employees to uncover stories that showcase the incredible work being done across the organization. This will be accomplished through clear and consistent messaging and inspirational story telling.

The ideal candidate is an experienced communications professional with sound judgment, superior attention to detail, creative mindset, strong intellect, and extensive writing skills. In this role, you will take abstract and complex ideas transforming them into simple and powerful messages shared across social media platforms and internal communication channels. 

This is an incredible opportunity to make an immediate and meaningful impact on how we unite the global Appian employee community and engage with top talent.

To be successful in this role, you will:

  • Design and implement a comprehensive, global communication strategy for internal and external audiences, ensuring high-quality, accurate, and aligned messaging with organizational priorities, goals, and values.
  • Update and create compelling and authentic messaging across various channels, including social media, career website, HOME posts, employee forums, leadership messages and other relevant platforms.
  • Maintain a unified content calendar for timely and relevant message delivery, supporting both internal communication and employer branding strategies.
  • Develop all forms of communications to be disseminated across our global business, including: driving the creation and delivery of compelling written communications and presentation materials for Managers to Executive-level leaders (emails, HOME posts, slides, scripts, content for newsletters & blog posts, messaging documents, etc.)
  • Manage and own careers.appian.com updating content and handling any changes and migration necessary (Beamery, AEM, etc.)
  • Manage and enhance the company's online presence for employees and candidates, ensuring a positive portrayal on employer review sites like Glassdoor and Comparably. Manage employer brand company awards submissions (Great Places to Work, Washington Post Top Workplaces, etc.) and coordinate campaigns tied to Glassdoor ratings, including post-promotion efforts.
  • Utilize internal tools as appropriate to maximize communication effectiveness and ensure consistent messaging, branding, imagery, and identity.
  • Provide support to complex, fast-moving, planned and unplanned change, and/or crisis management.
  • Evaluate the performance of internal communications and social channels making recommendations based on data analysis and feedback.

Basic Requirements:

  • Bachelor’s degree 
  • 5-8 years experience in communications and/or employer branding
  • Ability to easily transition from high level strategic thinking to creative and detailed execution
  • Demonstrated ability to work independently and autonomously, while continuing to maintain a team player attitude and behavior
  • Ability to anticipate and mitigate potential issues that may result in negative or damaging optics and employee sentiment
  • Ability to exercise high quality judgment, particularly with narrow timeframes
  • Excellent project management skills and demonstrated ability to deliver on multiple focus areas and contexts simultaneously
  • Foster collaborative partnerships with stakeholders at various organizational levels, cultivating strong relationships to effectively convey employee narratives. Delving into details and posing insightful questions.

Preferred Qualifications:

  • Experience in corporate communications, change management, professional services, or technology industries is highly preferred
  • Demonstrated experience producing a high-quality and high-volume of written communications with limited lead time
  • Experience managing and maintaining communication tools/platforms and senior level stakeholders

Tools and Resource 

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

Follow Appian: Twitter, LinkedIn.

Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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