Job Description
F&B Supervisor
supervising all operational activities at restaurant (breakfast, lunch and dinner). Provides a high standard of service both in terms of welcome and waiter service. Provides clean, safe and health working area at all times, ensures the food and beverages are served as per hotel standard to get guest satisfation and replace restaurant supervisor in his/her absence
What’s in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Acting for Planet
What you will be doing:
Ensures all F&B attendants provide a friendly and personalised welcome for guests
Offers attentive service and adapts to any constraints guests may have
Heeds any remarks made by guests and ensures follow-up
Establishes good relations with guests, offering advice and fostering customer loyalty
Promotes the F&B offer
Establishes effective employee relations maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
Makes frequent suggestion to management in reference to restaurant general operation and F&B promotion.
Trains personnel according to established procedures of the Hotel.
Your experience and skills include:
Vocational qualification in food & beverage and/or any initial training, as long as the person is highly motivated by the sector and that his/her level of commitment and skills have been validated
Previous experience in F&B Service in similar role, preferably a 4 Star hotel
Ability to communicate in English, both verbal and non-verbal
Fluency in a second language an asset
Our team and working environment:
Dynamic working environment
Friendly and supportive team
Defined developmental career path
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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