FICO

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“DevOps Engineering Enablement - Focus on implementing DevOps practices and tools to increase efficiency, collaboration, and communication between development and operations teams with the goal to improve software delivery speed, quality, and reliability. It involves the adoption of Agile methodologies, automation, continuous integration and continuous deployment, and other DevOps principles.” – VP, DevOps Engineering Enablement

What You’ll Contribute

• You have an opportunity to be part of a world-class DevOps engineering team to empower our product and engineering organization to innovate at the speed of business. 
• You will contribute to developing a DevOps Engineering System through building strong relationship with DevOps enablement team, change management team, Product and Engineering, Global Technology Services, cyber security, education, and professional services organizations.
• You will report to the DevOps engineering lead. You will support the engineering lead to build a strategy with a coherent plan, apply modern and resilient DevOps pattern, implement, and continuously improve an end2end DevOps engineering system.
• You will work with the engineering lead to define, communicate, enable, and institutionalize the best DevOps practices for product engineering teams through an enterprise-wide engineering system.
• You will partner closely with the DevOps enablement SMEs such as Automation SMEs, Quality SMEs, Security SMEs to architect, design and implement One Engineering System, and then guide and help Product and Engineering teams to adopt One Engineering System. You will also work with Product and Engineering teams to continuously improve the DevOps process through frequent feedback loops.
• You will work with the product architecture lead, security lead and global technology services lead to define and adopt the best DevOps tools to enable both FICO pipeline and Platform pipeline.
• You will bring engineering disciplines and system thinking into your design and implementation so you can maximize the flow of DevOps value stream.
• You need to use data to inform decision making. Analyse data for trends and potential pain points and use this to prioritize and inform how to improve your engineering product.
• You need to gather feedback from key stakeholders and provide recommendations on the best way to advance your team’s objectives.
• You need to act as an agent for change within the organization to build strong teams and advance FICO’s platform first agenda.
• FICO Platform provides the ideal foundation companies need to marry the power of human expertise and logic with artificial intelligence and advanced analytics to drive smarter, faster, and more profitable business outcomes. You will be responsible for building the One Engineering System to be used by our product engineering organization that builds the world class FICO platform.
• You will contribute to our mission which is to be at the heart of our clients’ operations, from accelerating digital transformation to breaking down organizational silos to broadening credit access. We bring the power of human expertise and artificial intelligence together, enabling our clients to make real-time decisions that matter, at scale.

What We’re Seeking

• An ideal candidate is an out-of-the-box thinker, an effective learner, a result-oriented doer, an empathic helper, and an effective communicator.
• A high-potential candidate who has passion for learning and staying up to date with emerging technologies and practices, and excellent problem-solving and analytical skills.
• A DevOps or software engineer who has been part of software continuous delivery and has passion to develop automation to continuously create value in the end2end DevOps process.
• Ideal candidate possesses the following attributes: Creative Thinker, Agile Mindset, Strong Listener, Development Experience, Hands-on DevOps Experiences, Easily Builds Trusting Relationships, Focused on Continual Improvement, Charismatic, Ability to Learn, and High Level of Emotional Intelligence (EQ).
• Ideal candidate leads by example to embrace DevOps culture and mindset including culture of experimentation, collaboration, co-create, continuous improvement, and outcome over output.
• Strong understanding of containerization technologies such as Docker, Kubernetes and Helm Charts.
• Experience with cloud computing platforms such as AWS, Azure, or Google Cloud.
• Experience working asynchronously in a remote, distributed team. Experience working global teams.
• Strong communication skills, with clear verbal communication as well as written communication skills.
• Collaborative style: partners well with cross-functional teams solve hard problems and to complete complex deliverables with quality and business outcome.
• Ability to work across organizations with Product management, Product Engineering, Cyber Security, UX, Global Technology Services, Legal, education and professional services.
• Experience in software automation, test automation, software development, product engineering, DevOps engineering, or equivalent experience with a proven ability to work in a product and engineering organization.
• K8S, AWS, Bitbucket, Jenkins, Python, Java, GitHub, Open-Source working experience is highly preferred.
• CloudFormation and Terraform knowledge and experience are highly preferred.
• A calm and problem-solving personality when dealing with production issues is highly preferred.
• This role has responsibilities of infra engineering and Infra production support for our platform.
• Community experience is preferred. An ideal candidate is someone who can demonstrate collaboration skills, show leadership potential, demonstrate a commitment to personal growth, and shows a commitment to social responsibility.
• Bachelor’s degree in highly related field; Advanced degree a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
• Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
• Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy