Manager, Customer Program I - (CUS005123)
Description - External ******REMOTE OPTION AVAILABLE*****
Incora™ (a merge of 2 great companies’: Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.
With a strong foundation in the aerospace and defense markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.
We pride ourselves on offering:
Our people make us unique, and we offer an Outstanding Employee Experience.
We live by our values; Courage, Collaboration and Commitment and are proud to add real value to our customers’ businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.
Qualifications - External
The Manager, Customer Program I is accountable for ensuring the strategic objectives of the Program are developed, implemented, and consistently executed to provide error-free, on-time delivery of high-quality products and optimum program profitability, while actively cultivating and sustaining valuable customer and supplier relationships. This role is responsible for orchestrating the above by continuously providing effective leadership in the areas of administration, infrastructure, and the development of efficiencies, process improvements and personnel, in support of a JIT Forward Stocking Location(s) (FSL). Additionally, responsibility includes ensuring streamlined operations, facility organization and competent personnel, in strong support of internal and external partnerships, fostering an atmosphere of trust and engagement through clear communications of individual and team accountabilities.
You will need to
Education USA – Bachelor’s degree or 3+ years related experience and training; or equivalent combination of education and experience, which may include sales, distribution and inventory management · Experience Demonstrated ability to provide excellent customer service/and real-time problem solving strategies Supervisory experience is required, with proven ability to motivate others to strive to meet or exceed objectives Strong process management and process improvement skills and/or experience with JIT Contract programs- Aerospace industry product knowledge is required In-depth knowledge and experience in the use of integrated database systems and computer software, including Microsoft Office Suite tools, specifically, Word, Excel and Power Point , Access is a plus Demonstrated critical thinking and Business Acumen application is required · Qualifications Strong understanding of supply chain management/distribution processes and Wesco philosophy Good working knowledge of ISO9001 and AS9100 product distribution environments and expectations Strong ability to analyze and interpret statistical workflow and time & labor data to produce profitable results Excellent interpersonal “savvy”, with the ability to communicate well with high-level personnel (internal or external) Strong instructional, training, coaching and mentoring skills Strong verbal, written and formal presentation skills Ability to travel frequently, as required
: US-CA-Valencia
: Contracts
: Customer Operations - Southwest
: Regular
Full-time
: Jan 16, 2024, 9:25:04 PM
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