POSITION RESPONSIBILITIES
Responsible for the timely posting to student accounts and other functions of the Assistant Bursar. Reports directly to the Assistant Director for Finance. Answer all student account/billing questions from students, parents, faculty, staff, etc., while focusing on providing quality customer service to the students.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage student account receivables and collection for Einstein Medical School, Graduate Division, Bio-ethics Program, Clinical Research Training Program and Montefiore School of Nursing follow-up as necessary
- Manages Einstein institutional loan portfolio; oversees collections with third party servicer, communicates with borrowers; negotiates pay-offs on past due accounts; reconciles portfolio with Finance
- Responsible for testing and approving updates to Ellucian Banner Student Accounts modules as well as Touchnet-Banner interfaces
- Builds Ellucian Banner rules to ensure fee assessment/student billing for all programs runs correctly
- Post manual adjustments to student accounts
- Reconcile daily registers and report of deposits in Ellucian Banner
- Assist in all phases of posting of Financial Aid funds, including scholarships, to student accounts including processing returns and Title IV notification letters/emails
- Process student account credit balance refunds
- Posting and reconciling student payments daily and assist with month end reconciliation of student receipts in Ellucian Banner with the Finance Dept
- Attend Orientations to welcome students and advise on important upcoming dates
- Assist in billing Student Accounts
- Maintain current knowledge of Financial Aid, Admissions and Registrar processes and how they relate to the Bursar's Office function
- Process student invoicing requests to third parties
- Develop and document processes to adapt to new technologies or policies
- Provide quality customer service to everyone served in the Bursar's Office
- Process tax related documents including 1098Ts and 1098Es
- Coordinate response to internal and external audit requests
- Assists in negotiating with Vendors on new products and services i.e Touchnet, ECSI
- Other duties as assigned by the Asst. Director of Finance
QUALIFICATIONS
- Bachelor's degree required with up to 3 years of experience
- Exceptional oral and written communication skills
- Previous higher education experience in student billing highly desired
- Solid computer skills with proficiency in MS Excel and MS Word
- Ability to learn and use a variety of software programs to analyze data
- Ability to work in a fast paced environment and work efficiently under the pressure of deadlines without immediate supervision
- Ability to multi-task
Minimum Salary Range
USD $76,500.00/Yr.
Maximum Salary Range
USD $85,000.00/Yr.
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