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Job Description

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.

Our Learning team is seeking a Project Manager -- Live and Virtual Learning. Live and Virtual Learning Project Managers manage the day-to-day activity for the design and delivery of a campaign of training deliverables. They lead a cross-functional team and serve as the primary contact to our clients. Their focus is on managing people, process, budgets, and project deliverables.

If you reside outside of Minnesota, there is an option to work remotely in some states. We have a hybrid model (3 days at the office and 2 days remotely) for Minnesota employees.

Roles and Responsibilities:

  • Plan and Manage the Work: Create project plans; schedule, distribute, and manage the work; look for continuous improvement opportunities; manage multiple priorities and own project success.
  • Collaborate and Manage Client Relationships: Monitor, communicate, and achieve client expectations through internal and external collaboration; manage client scope and internal budget; monitor client satisfaction with assigned resources; work with clients and other BI WORLDWIDE business units to overcome challenges.
  • Communicate Status and Risks: Define agendas to run internal and client facing status calls and produce accurate, detailed notes; proactively identify, evaluate, and communicate project risks; enforce process adherence to drive quality, efficiency, and customer satisfaction.
  • Service Well Done: Understand big picture strategy while identifying where small details make the difference; prepare for and participate in Design Sessions; responsible for the quality of project deliverables and quality assurance processes; provide onsite support for in-person training events.

Skills & Abilities:

  • Must have agency experience.
  • Proven background of driving projects from conception to completion -- gets excited about the creative process while understanding what it takes to get projects done
  • Highly motivated with proactive can-do attitude and able to remain calm under pressure
  • A self-starter who is comfortable working independently and within a remote team in a fast-paced environment
  • Exceptional client relationship-building skills
  • A critical thinker
  • Ability to identify gaps and provide creative, timely solutions
  • Takes initiative to lead teams through problem solving discussions
  • Strong sense of accountability and passion for success
  • Detail orientation
  • Highly organized and detail oriented
  • Comfortable managing multiple project deliverables at one time
  • Ability to use project management tools and techniques to create and maintain quality standards on projects
  • Communication
  • Strong leadership capabilities across internal and external teams
  • Excellent oral and written communication and presentation skills
  • Proven ability to anticipate challenges, recommend options, and drive action when juggling multiple priorities
  • Financials
  • Experience managing budgets, processing invoices, and discussing financial status with internal teams and clients

Education/Experience Required:

  • Bachelor's degree is preferred
  • Must have 5 -- 8 years of Project Management experience with an agency
  • Strong knowledge of experience with live training events is a plus
  • Agency experience with the Pharmaceutical and Life Sciences market is highly valued
  • Intermediate to expert level experience in Smartsheet or comparable tool
  • Intermediate to expert level experience in developing and managing budgets using Excel or comparable tool.

The compensation for this position is $80,000 - $90,000 (DOQ) + bonus.

Additional Posting Locations

Building 4

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Confirmed 4 hours ago. Posted 30+ days ago.

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