Fidelity has flagged the Vice President, Product Development job as unavailable. Let’s keep looking.

Job Description:

If you are interested in leading the strategic direction of a diverse team of Communication Consultants while also working with marketing and other internal business partners to build scalable solutions that improve the associate, employer and participant experience, this role is for you!

The Role

This role manages and leads a team of Communications Consultants (CCs) who are responsible for building effective communication & education (C&E) plans, consulting with clients and executing programs to engage participants in their workplace benefits and address the needs of their plan sponsors. The ideal candidate will coach individual contributors on effectively consulting with clients to highlight Fidelity’s value proposition and proposing relevant C&E solutions to address plan and participant needs. This role must build positive relationships with internal business partners and influence others to provide support and assist with issues. This leader will interact directly with clients periodically to support their CCs, help resolve issues, and address customer concerns. The ideal candidate will bring innovative ideas to the group, be willing to try new things and lead broad-based initiatives.

  • Recruiting, leading and developing a strong team; provides continuous feedback and formal reviews during quarter and year-end review cycles.
  • Creating a culture that values and rewards contributions, drive, initiative, and achievement of results.
  • Work collaboratively with other C&E leaders and key business partners in service of clients, participants, associates, and the firm.
  • Reviewing key performance indicator metrics and trends to ensure that satisfaction, risk, and quality is effectively managed; drives action plans and holds teams accountable for results.
  • Supervising registered representatives.

The Expertise and Skills You Bring

  • Bachelor’s Degree – Required or equivalent with 10+ years of experience
  • 2+ years of management or team leadership experience preferred
  • Experience in employee benefits communication and/or financial services preferred
  • Series 6, 63 and 26 required (Series 7 and 24 preferred)
  • Strong leadership, facilitation, influencing, decision-making and team building skills
  • Effective collaboration and partnership
  • Client servicing skills and experience, including escalation management
  • Change management experience
  • Ability to hire, manage, coach, and develop a diverse team across multiple geographical locations
  • Highly organized and able to prioritize and multi-task in a fast-paced, matrix management environment
  • Excellent communication and interpersonal skills
  • Ability to think strategically and advise senior leaders

The Team

The Vice President, Communications Consulting position is part of the Analytics, Marketing & Communications team within Fidelity’s Tax-Exempt Market business unit where we serve nonprofit employers and their employees. These organizations are mission-driven and strive to provide their employees, who frequently serve others, with benefits programs that support their evolving needs. The Communications team works closely with their clients (plan sponsors) and provides consulting, content development and execution for programs that inform and educate employees about their workplace benefits. The VP is responsible for client and participant satisfaction for Fidelity’s communication and education platforms, and proactively identifies and participates in critical initiatives that will positively impact Fidelity, our associates, and our clients.

Certifications:

Category:

Communication

Read Full Description
Confirmed 12 hours ago. Posted 7 days ago.

Discover Similar Jobs

Suggested Articles