We Have Great Chemistry
We believe diversity is perceiving difference; inclusion is valuing it. Without inclusion, we cannot unlock the value that diversity has to offer. Everyone has a seat at our company table. Our employees bring their unique selves to work daily, have a sense of belonging, and contribute to our core values. We have an inclusive approach, which is open and transparent. We respect and value diversity and believe in equality of opportunity. We do this by valuing and respecting cultural differences and welcoming diversity of thought and perspectives from all our employees.
The Position: The Jr. Customer Service Representative executes, imports and exports operations. Deal with global INEOS Styrolution sources on imports managing orders, deliveries and incident customer's issues. Support South America region indent business model following up orders entry and deliveries.
What you will do:
Challenges: Business depends on entirely from intercompany imports, Import lead time varies from sources which create complexity on meeting customer´s demand Intercompany supply chain communication and alignment, Customs and transportation strikes, Time pressure from customers and sales team on material availability and lead time.
Key accountabilities:
What you will bring:
Education & Knowledge:
Bachelor in Business, Engineering, Economics, Marketing or Foreign Trade
English/Spanish language
Experience in general:
More than 3 years of experience
Logistics procedures and processes (national and international)
Product knowledge
Tax knowledge
Basic Training: Welcome ISTN / Quality guides / Procedures and Guidelines ISTN
Technical skills:
Knowledge in ERP/SAP, Office package knowledge, Import and export local laws, Foreign Trading
Competencies, Behavioral skills:
Analytical thinking; Initiative and creativity; Planning and organizing; Teamwork; Good communication; Customer orientation; SHE Compliance
The Location: This opportunity is located in São Paulo, SP, Brasil.
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What We Offer You
Our Company
All the best,
The INEOS Styrolution Talent Team
13501
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