Servpro

Do you love helping people through difficult situations?

Want a path to a career? If you have leadership skills and want to learn, the Fire Restoration Mitigation Supervisor is the job for you. We are looking for team players who are honest, have a good work ethic, and have experience mitigating fire disasters in homes and businesses.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. 

Job Description: 

Perform fire mitigation and contents services as assigned, following SERVPRO® production guidelines. Services performed in homes and businesses. Types of mitigation include demolition and removal of home contents, pack out contents in homes, and use restorative cleaning techniques to restore items that have been damaged from fire, water, or other substances. Communicate with all production staff to make sure all customer needs are met. 

Responsibilities: 

• Treating clients with empathy, demonstrating customer service skills that make happy clients.
• Being a team player and leading by example. Sharing in the work, learning, fun, and cleaning! 
• Superior customer service skills that "create happy customers", ensure repeat business through our referral program.
• Multi-tasking, demonstrating ability and willingness to coordinate activities for your assigned jobs and crews.
• Preparing for daily jobs, loading vehicles, cleaning equipment, setting up staging areas for cleaning.
• Maintaining a clean and organized workplace and leave every job site with a clean and orderly appearance
• Ensuring clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Understanding and following safety guidelines on the job site, in the office, and while traveling

Qualifications:

• Desired skill is 3-5 years experience mitigating fire and contents damaged dwellings
• Experience in the customer service industry
• Having a contagious smile and positive spirit
• Being detail oriented
• A desire for a career, this is not just a "job"
• Ability to take photos and type into electronic devices
• Valid Driver's License
• Excellent communication skills
• Experience in cleaning preferred
• High school diploma/GED
• Ability to successfully complete a background check subject to applicable law
• Bilingual is a plus but not required

Physical and Work Environment Requirements:

• Exposure to chemicals--Wearing required protective equipment such as respirator, masks, gloves, etc.
• Physically demanding jobs--Walking, kneeling, bending and standing for long periods of time.
• Ability to carry 0-20 pounds of equipment into buildings and up/down stairwells.
• Driving company vehicles

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever. 

Compensation: $30,000.00 - $50,000.00 per year

PICTURE YOURSELF HERE

FULFILLING YOUR POTENTIAL

At SERVPRO, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. Please search for a franchise near you to explore the opportunities waiting for you at SERVPRO. We look forward to hearing from you.

WORKING TOGETHER TO MAKE IT

Like It Never Even Happened®

As a team, we are proud to offer our customers the industry-leading level of service. Each of our nearly 1800 franchises offers a broad variety of opportunities to help, to serve, and to repair and restore people’s homes and businesses. If you have a passion for making a difference, our franchises are looking for you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.