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IT Manufacturing Configuration Management Database Process Analyst

Location: Any Zoetis office or Manufacturing site, preferably on the east coast time zone.

States considered: Kalamazoo, Michigan; Parsippany, New Jersey; Durham, North Carolina

The following hourly pay rates reflect the anticipated base pay for this position:

If the selected candidate is a student pursuing an Associate-level degree: $16.00 per hour

If the selected candidate is a student pursuing an Undergraduate-level degree: $20.00 per hour

If the selected candidate is a student pursing a Graduate-level degree: $32.50 per hour

If the selected candidate is a student pursuing a Doctorate-level degree: $36.00 per hour

The following hourly pay rates reflect the anticipated base pay for this position if a selected candidate were to be located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, Washington (Seattle area):

Student pursuing an Associate-level degree: $17.00 per hour

Student pursuing an Undergraduate-level degree: $22.00 per hour

Student pursing a Graduate-level degree: $36.40 per hour

Student pursuing a Doctorate-level degree: $40.30 per hour

Role Description:

We are seeking a skilled CMDB Process Analyst to oversee the comprehensive review and alignment of Configuration Items (CIs) within our global Zoetis environment. Responsibilities include validating and updating CIs for applications, servers, computers, laboratory devices, and automation devices. The role involves ensuring accurate linkage of applications to Planview and alignment with future states. You will collaborate with support and owner groups, updating ServiceNow parameters globally. The goal is to review and align 10,000 CIs, with a specific focus on 500 applications, enhancing the accuracy and efficiency of our Configuration Management Database (CMDB) processes.

Internship Job Duties:

  • Conduct comprehensive reviews of 10,000 Configuration Items (CIs) within the Zoetis global environment, with a specific focus on 500 application CIs.
  • Update and align CIs for applications, servers, computers, laboratory devices, and automation devices in the Configuration Management Database (CMDB).
  • Collaborate with support and owner groups to ensure accurate linkage of applications to Planview and alignment with future states.
  • Update ServiceNow parameters globally to reflect the current and accurate state of CIs, maintaining data integrity and consistency.
  • Implement rigorous processes to verify and enhance the accuracy of CIs, facilitating improved efficiency and effectiveness in Configuration Management processes.

Internship Qualifications:

  • Expertise: In-depth knowledge of reviewing and aligning Configuration Items (CIs) for applications, servers, computers, laboratory devices, and automation devices.
  • Technical Skills: Proficient in using ServiceNow for CI updates and familiar with linking applications to Planview.
  • Communication: Strong interpersonal and communication skills to collaborate effectively with support and owner groups across global teams.
  • Analytical Skills: Exceptional analytical abilities to identify discrepancies in CIs and implement corrective actions, ensuring data accuracy and reliability.
  • Process Optimization: Proven track record in implementing ITIL and optimizing Configuration Management processes, resulting in increased efficiency and data quality.
  • Project Management: Ability to manage and prioritize tasks effectively, meeting deadlines and maintaining attention to detail in a dynamic work environment.
  • Education: Pursuing a bachelor’s degree in information technology, Computer Science, or a related field. Relevant certifications in Configuration Management or IT Service Management are a plus.

Full time

Intern (Trainee)

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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Confirmed 19 hours ago. Posted 7 days ago.

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