Technical Lead - Consumer


Company Type

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

We are looking for an experienced Technical Lead for our Consumer Core Team, focused on building scalable consumer facing web products. In this role you will have the opportunity to direct the team, building and showcasing consumer content for Trustpilot - a well established brand that has millions of monthly visitors. Be a mentor for our autonomous and cross-functional product team. We’re looking for a professional technical sparring partner for our Senior Product Manager and Product Designer. This team will be a key driver for our consumer focused growth strategy.

This role comes with great responsibility and autonomy where you will facilitate strategic technical decisions, prototype and test hypotheses with the team and internal customers quickly, effectively launch and present consumer content and iterate to achieve product-market-fit. If this excites you, then please reach out to us.

In your role, you will:

  • Define the technical execution of building and presenting consumer content to provide a great experience to our customers
  • Work in a cross-functional “full ownership” team alongside Product, Design and Data Science where you will take part in every step of the process of building consumer content from ideation and design to architecture, code, deployment and maintenance 
  • Closely partner with product managers, designers and other engineers to deliver simple yet high impact designs and solutions
  • Focus on continuous optimizations/iterations using an methodical approach
  • Define and pursue the team’s strategy, improvements & shape the future direction 
  • Improve the technical quality of the team’s work, through mentoring, process improvements, code reviews etc

We are looking for people with:

  • Extensive experience in development of scalable consumer facing web products
  • Some experience as a Tech lead
  • Experience with front-end technologies, specifically React and Next.js
  • Experience with Restful APIs, architecture and integrations
  • Experience with the AWS cloud ecosystem
  • Knowledge about SEO and accessibility
  • Experience of leading engineering best practices (CI/CD, configuration management, test automation, observability, release management).
  • Analytical and critical thinking skills and the ability to present your ideas clearly in both verbal and written form.
  • Motivation to deliver quality results in an agile, collaborative, ever-evolving environment.
  • Enthusiasm for learning as well as mentoring others. 

We are:

A group of motivated engineers working in cross-functional teams while still enjoying the close-knit community within the Research & Development organization, where we share both knowledge and laughter. With a wide variety of cultures in our team, we get to enjoy many different viewpoints, and our talks are always lively and fun. 

You will be part of a team working towards productive launch of consumer content & keep iterating with new features/concepts. A typical week for you will involve a planning meeting within your team, where you guide the current tasks at hand and align on what creates the most value towards our current goal.

You will also have regular 1-on-1s with your manager, where you will be able to work on your personal growth and development, by setting clear goals, receiving actionable feedback and discussing possible learning resources and opportunities.

Some relevant technologies and services we use:

Infrastructure: AWS (ECS, Lambda, SNS, SQS, ...), Docker, CloudFormation

Languages: Typescript, Node.js

Frontend: React, Next.js, CSS Modules, SASS, Styled Components

Database: MongoDB, DynamoDB, PostgreSQL, BigQuery

Find more on

We Offer:

  • Attractive salary plus eligibility for bonus based on company KPIs
  • "20% time", where you have the opportunity to innovate yourself and learn new things
  • A varied workday in a positive, can-do team
  • High motivations for technology as well as deliveries
  • Budget for training and learning
  • Team building & Events 
  • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community


To apply for this position, please submit your CV telling us why you think you'd be great for this job.

If you have questions, please feel free to contact our Senior Talent Acquisition Specialist, Sophie Hollick at 

#LI-Hybrid #LI-SH1

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Confirmed a day ago. Posted 12 days ago.

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