Role Purpose: The Employee Experience Intern will support the People Partner on the front line on the full employee life cycle. The Employee Experience Intern will ensure Employees and Line Managers understand the support Model that has been put in place for contact for any queries. This is a factory-based role with exposure to world-class training.

Key Responsibilities:

Pay and Benefits

Assist employees on all benefits queries such as shares, medical aid, calamity loan, Sanlam logins, employees going on Maternity and Paternity. • Support employees on Unilever’s Part-time study scheme process by collating applications, loans, reimbursements, informing the Learning Coordinator and informing the EDA (Africa Hub) team. • Support the both the Africa Hub- Benefits team and the site on the Reward cycles for Annual Pay Reviews

Factory Engagement:

Ensure the site HR Hubs are fully stocked with all HR documents and application forms, all computer hardware and phones are operational, removal of expired content. • Assisting with general employees’ communications and queries including, benefits, Leave, payslips etc. • Compile monthly newsletters • Ensure all site announcements are communicated and on notice boards • Assist on providing employment documents i.e. IRP5s, employment confirmation letters etc. where required.

Una:

Complete regular UNA (Unilever’s digital assistant) audits to ensure the HR content is still applicable and advise relevant stakeholders when amendments need to be made • Ensure all unassigned tickets are distributed amongst the team Service Now: • Set up Cases, Tasks and transfer to other teams Employee Relations: • Sit in as an observer and take notes during grievance, disciplinary and union meetings where necessary. Recruitment: • Support the People Partner in compiling the recruitment report • Sit in as an HR Representative for all Inservice Trainee interviews and support blue collar interviews as and when required • Assist the People Partner in preparing activities before a new hire join (onboarding) • Co-ordinate with relevant site teams to set-up site inductions Data and Analytics: • Complete regular data validation for the site and inform the EDA team where changes need to take place • Complete all site-specific general reporting General: • Support site initiatives from MOH and the Learning team from time to time as part of exposure

Key Requirements:

Bachelor's Degree or equivalent • Over 60% academic average • Must have less than 2 years working experience post studies • A drive to achieve ambitious performance objectives and quality standards • Passionate about the Unilever brand and purpose • Customer-service mindset • Passionate about people, hands-on approach, high people engagement with blue collar team • Good with people interaction • Great communication skills • Goal-driven • Digitally Savvy • Passion for learning

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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