Senior Human Resources Manager (DC / Fulfillment Center)



At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. 

As Senior Manager, Human Resources your primary responsibility will be leading the team at the Ohio Distribution Center (OHDC), ensuring our HR policies, Procedures and strategies are executed to support operations. 

What You’ll Do: 

  • Provide leadership and establish a work environment through employee engagement that enables Torrid to be the “Employer of Choice” in the Columbus community
  • Lead a team that supports all areas of human resources including talent acquisition, employee relations, employee engagement, inclusion, diversity and administration for our distribution facility.
  • Conceptualize, plan and implement talent acquisition strategies to meet hiring initiatives for direct and temp hires.
  • Increase bench strength through recruiting, coaching, and development of associates at multiple levels
  • Acts as a strategic partner in supporting business transformation as well as the employee experience.
  • Ensure Torrid's associate orientation provides the best onboarding experience.
  • Manage and administer company training and other programs.
  • Coordinate and lead engagement initiatives
  • Coach managers on effective associate management, associate retention, and associate recognition and development techniques.
  • Manage compliance with company, federal, state and local policies, and regulations related to employment, compensation, workers’ compensation, and security for the OHDC.
  • Manage employee relations and investigations leading to appropriate action and resolution.
  • Coach and develop managers to effectively communicate, set appropriate expectations in behavior and performance which protects the associate, and the physical and financial assets of the company.
  • Manage the associate separation process and collects/analyzes data to enhance the associate experience 

What You’ll Need: 

  • 6+ years of experience in an HR Generalist/Manager role
  • Background in associate relations and talent acquisition
  • HR Distribution Center experience preferred
  • Bachelor's degree or equivalent work experience
  • Strong communication skills, both verbal and written communication.
  • Proven record of leading people plus managing efficient teams and processes.
  • Curiosity and passion for continuously improving processes to meet business needs.
  • Ability to build collaborative partnerships at all levels across the organization.
  • Illustrates a dedication to meeting the requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
  • Demonstrates ability to work in a team environment and ability to give honest, direct feedback 

What You'll Get:

  • A culture where people are accepted and encouraged to be who they are.
  • Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
  • Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
  • Generous 50% employee discount and access to employee-only sales.
  • Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
  • Child Care Discount at participating locations.
  • Tuition reimbursement program
  • Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
  • Discounts on cell phones, and computer purchases, entertainment tickets and more.
  • Pet insurance for your fur babies.
  • Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
  • You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization. 

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access you can request reasonable accommodations by sending an email to Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

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Confirmed 13 hours ago. Posted 30+ days ago.

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