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This position is responsible for providing technical support regarding the chemistry of products, adherence to quality specifications, regulatory and environmental compliance. The successful candidate will be able to perform chemical testing of batches, line samples, and raw materials along with providing batch adjustments as necessary. They will also be able to tabulate and summarize a variety of data. This candidate should also be able to actively participate and comply with our Quality, Health, and Environmental programs, including: training initiatives and following all policies and procedures. This position works in a team environment and is required to assist others as necessary.

Quality Control Technician

ABOUT DIVERSEY

Diversey’s mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 95 years, the Diversey brand has become synonymous with product quality, service, and innovation. 

Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,500 employees globally.

We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services, we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.

POSITION SUMMARY

This position is responsible for providing technical support regarding the chemistry of products, adherence to quality specifications, regulatory and environmental compliance. The successful candidate will be able to perform chemical testing of batches, line samples, and raw materials along with providing batch adjustments as necessary. They will also be able to tabulate and summarize a variety of data. This candidate should also be able to actively participate and comply with our Quality, Health, and Environmental programs, including: training initiatives and following all policies and procedures. This position works in a team environment and is required to assist others as necessary.

KEY RESPONSIBILITIES

  • Employs safe work habits and complies with all applicable Diversey safety requirements
  • Works closely with the Quality Manager and Supervisor, Plant Management, Production teams, and QA personnel at other sites
  • Ensures products are produced according to the Bill of Materials (BOM)
  • Provides daily production support including: timely testing, evaluating, and recording test results for raw materials, production batches, and finished products
  • Calculates and provides adjustments to products as required and communicates with R&D and Regulatory for process improvements for both mixing and packaging
  • Operates/Maintains laboratory instrumentation
  • Conducts audits and summarizes data for management review
  • Coordinates and performs ATP testing to release micro sensitive products to comply with Hygienic Manufacturing Guidelines
  • Provides support to the plant with regard to waste minimization, environmental compliance, regulatory compliance, timely disposition of returns , discrepant product and materials
  • Prepares customer Certificates of Analysis (COA’s)
  • Reviews and files raw material Certificates of Analysis
  • Reviews laboratory work instructions
  • Trains and assists plant personnel in the use and standardization of laboratory equipment and procedures in their departments
  • Trains new lab personnel in procedures, product analysis, and instrumentation use and maintenance.
  • Utilize SPC methods in data collection, Root Cause Analysis, Corrective/Preventive Action effectiveness, and Cost saving/Avoidance Analysis
  • Supports the compliance and maintenance of GMP and ISO 9001/14001 documentation
  • Performs GMP and ISO 9001 and ISO 14001 audits as scheduled
  • Reviews, inspects and authorizes the release of DIN products (GMP) as well as perform routine stability testing on Plant manufactured goods
  • Participates in continuous improvement activities such as 5 Why Investigations, Kaizen, TPM, etc.
  • Ability to change shifts to cover vacation and needs of the business

REQUIRED QUALIFICATIONS:

  • Minimum Education Required: Bachelor’s in Chemistry or related science with minor in Chemistry OR experience may be substituted for education
  • Minimum Experience required: 
  • At least 1 year of experience in a Quality Control environment within a GMP regulated facility
  • Experience with IR, UV/VIS, HPLC, and GC instruments
  • Physical Requirements: 
  • Ability to stand for periods of up to 4 hours at a time
  • Ability to perform repetitive bending and stretching on a daily basis
  • Ability to lift up to 45 pounds occasionally
  • Employee must use and maintain their PPE, and follow Area specific PPE policies and rules
  • Travel: travel will be less than10%

ADDITIONAL QUALIFICATIONS:

  • Organizational Skills: Must be able to take and follow directions.
  • Communication Skills: Excellent verbal and written skills. 
  • Problem Solving: High degree of analysis, problem solving and creativity.
  • Technical Skills: Must be able to solve mathematical problems at the high school level. Must also have some basic hand tool skills.
  • Honesty/Integrity: Acts with integrity. Is trusted and seen as a direct, truthful individual. Can present truth in an appropriate and helpful manner. Keeps confidences, admits mistakes; doesn’t misinterpret him/herself for personal gain. Stands up for convictions and values and makes difficult decisions.
  • Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with minimal planning; seizes more opportunities than others.
  • Teamwork: Strives for win/win solutions; co-operates with co-workers to achieve goals; provides support and encouragement to co-workers; brings substantive conflicts and disagreements into the open and attempts to resolve them collaboratively.
  • Peer Relationships: Can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative. Easily gains trust and support of peers, and can be candid with peers.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Developing Others: Provides challenging and stretching tasks and assignments; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

REPORTING LINE

This role will report into the Quality Supervisor

DIRECT REPORTS

No

BAND:

B05/ Job Code: TW4286

NOTE:

This Position Description describes the principal functions, the level of knowledge typically required, and the scope of responsibility for the position. This should not, however, be construed as an all-inclusive listing of requirements. Individuals may perform other duties as assigned, deemed necessary, and clearly defined via customized job descriptions or objective based management techniques.

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Confirmed 14 hours ago. Posted 16 days ago.

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