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Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know the Team

Grab Support’s goal is to assist our consumers on the journeys of their lives and become an enabler of seamless and meaningful interactions between Grab, its consumers, and partners.

Get to know the Role

Internal Control Officer is responsible for ensuring organization's compliance with regulation, enhancing operational efficiency through effective internal control, and managing risk effectively. We are looking someone who are willing to improve how we operationalize our customer service team. We believe a successful candidate is detail oriented, result oriented and has good stakeholder management skill. 

The Day-to-Day Activities

  • Develop and maintain an annual Internal Control checking plan, outlining the scope and objectives of the audit process
  • Lead and coordinate the execution of the internal control process, ensuring compliance with established timelines and schedules
  • Prepare comprehensive reports detailing the findings, including identified areas of improvement and recommendations for enhancement
  • Collaborate with relevant stakeholders to ensure the timely implementation of corrective actions based on audit findings and recommendations
  • Assist the SOP and Business Process Manager in the creation and updating of standard operating procedures (SOPs), working instructions (WIs), and internal guidance documents
  • Work closely with the SOP and Business Process Manager to develop flow processes for SOPs/WIs/Internal Guidance, ensuring clarity and consistency in operational procedures
  • Ensure all identified risks listed in the risk register within the Management Awareness are adequately mitigated and addressed
  • Ensure the timely and accurate preparation of documents necessary for the audit process within the organization

Qualifications

The Must-Haves

  • Bachelor's degree in any major, preferably from Engineering or any related field.
  • Fresh Graduate or preferrably min 1 year experience in internal audit, compliance, or internal control functions.
  • Strong understanding of audit methodologies, risk management principles, and internal control frameworks.
  • Excellent analytical and problem-solving skills, with the ability to identify areas of improvement and develop effective solutions.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Detail-oriented and highly organized, with the ability to manage multiple tasks and priorities simultaneously.
  • Excellent English communication, both written and spoken. 

Additional Information

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

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Confirmed 20 hours ago. Posted a day ago.

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