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Senior Digital Product Manager - Data Products

Wells Fargo

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About this role:

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Consumer Data and Engagement Platform (CDEP) The CDEP group works across the Consumer & Small Business Banking (CSBB), Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo's customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives. The Consumer Data Products function within CDEP aims to build a strong, centralized ecosystem to support the data needs of the consumer LOBs. This includes the build out of a common data platform (Consumer Analytics Platform, a.k.a. CAP), utilities (e.g., eligibility, transactional, etc.) and analytical capabilities to enable business priorities/use cases.

The Senior Product Manager (Product Analyst) will be responsible for supporting the Product Owner/scrum team to deliver product features based on business priorities of the Consumer Data Product org. This role will be responsible for understanding business requirements and writing executable user stories. The Senior Product Manager (Product Analyst) will work in a highly matrixed organization with the Product Owner, Product Analyst, Scrum Master, management and analyst support, and across SMEs in other CDP and CDEP Leads.

In this role, you will:

  • Participate in data/technical design sessions, working with SMEs, to understand and capture functional and non-functional design and rules requirements.
  • Identify ingestion, integration, transformation, and provisioning needs, conducting detailed review of articles such as API code, data element mappings, etc. to confirm mutual understanding of both needs and potential deliverables.
  • Generating (writing) and “story pointing” user stories to capture ingestion, integration, transformation, and provisioning needs, and working with the Product Owner to confirm that stories are assigned to sprints in accordance with delivery expectations.
  • Conduct source to target mapping, conducting data lineage exercises in an environment with minimal metadata to identify root source of record and capture necessary transformation to the data from source of record to the point of presentation/consumption.
  • Generate and configure rules in a rules library, cross referencing existing rules to generate efficiency in new product implementation.
  • Help resolve data related execution issues/risks and data defect remediation activities during development/deployment activities.
  • Partner with key Business, Technology, Data Science, and Architecture leaders and cross-functional stakeholders to champion Consumer Data Product vision, guiding principles, prioritized use cases/end user experiences, high-level requirements and roadmap.
  • Act as the SME and steward of the Data Rules, maintaining a rules library, cross referencing existing rules to generate efficiency in new product implementation, and enforcing proper governance over rules according to risk and controls standards.
  • Engaging with CDP peers to support downstream data audit, analytical and reporting needs.
  • Partner with the Product Manager and Product Owners to prepare Executive-level Communication and Cross-organization socialization of Product scope, approach, solution, value drivers, and upcoming asks.
  • Participate in Cross-Product sharing of best practices developed on or during initiative work.

Required Qualifications:

  • 8+ years of Product Management experience, product development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Good SQL and UNIX skills.
  • Deep knowledge of DROOLS, rules development, and rules management.
  • Experience or exposure to Cloud-first data architecture, such as Spring Cloud.
  • Experience or exposure to MongoDB, Kafka, and Application Programming Interfaces (APIs)

Desired Qualifications:

  • Ability to think strategically, implement, and deliver business objectives.
  • Ability to negotiate, influence, and collaborate to build successful relationships.
  • Strong analytical skills with high attention to detail and accuracy.
  • Excellent verbal, written, and interpersonal communication skills.
  • Highly developed interpersonal and communication skills; proven ability to engage and influence senior technology and business executives.
  • Excellent verbal, written, and interpersonal communication skills.
  • Driven, confident, organized and an accomplished problem solver.

Job Expectations:

  • Experience with data management best practices and disciplines including data governance, data architecture, data quality, analytics and business intelligence.
  • Experience with Banking, Finance, Risk, Regulatory Reporting data platforms and technologies, and experience addressing data related requirements of internal stakeholder.
  • Broad experience with Banking applications, products, technology architecture and systems integration experience in consumer and small business banking, consumer lending, and wealth and investment management.
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment, including internationally.
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
  • Advanced Microsoft Office (especially Excel and PowerPoint) skills.
  • Agile product management.
  • Indepth SQL
  • Alteryx
  • Tableau

Posting End Date: 

29 Apr 2024

  • Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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Confirmed 3 hours ago. Posted 20 days ago.

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