Veeva

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.

The Role

Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large scale, complex problems?

Veeva Systems is looking for a senior, self-motivated Lead Consultant with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organisations eliminate silos and transforms business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance.

Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues (not limited to Configuration Specialist and Solution Architects) in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers.

This is a remote, full-time role with Veeva with occasional travel to the Veeva Budapest site. Qualified candidates must be legally authorised to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

What You'll Do

• Lead IT Operations at our customers for Veeva’s R&D SaaS solutions.
• Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties.
• Oversee customer release management programs including resource planning, release tracking, and forecasting.
• Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps.
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer.

Requirements

• 5+ years of experience in IT Project Management, Support, Consulting or Product Management
• Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
• Proven ability to work both independently and in teams in a dynamic, fast-moving environment
• Good understanding of SaaS and GxP principles
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills
• Bachelor’s degree or equivalent relevant experience

Nice to Have

• Experience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces
• Experience with Data or Content Management applications
• Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto
• Prince2/PMP, Agile Scrum Master, ITIL certifications

Perks & Benefits

• Competitive package, including base, bonus & stock
• Extra Stock Options
• Learning & Development allocations
• Health & wellness programs (Fitness, Private Health Care, Life Insurance)
• Cafeteria
• Extra Holidays
• Veeva Giving

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.