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About the Department 

At Novo Nordisk, our Finance and Operations team is the engine that elevates holistic commercialization of our products. The Finance and Operations team works closely with the business across the organization to guide enterprise wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. We regulate accounting, uphold workplace safety, manage our supply chain and sampling, support technology, provide commercial operations, insights & analytics, maintain our facilities and assure the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent. And we reward hard work and dedication with the opportunity for continuous learning and personal development. Are you ready to realize your potential?

The Position

This role leads a technical team that works on the design, development, delivery, and support of web technology business platforms and applications for Marketing and Patient Support teams at Novo Nordisk. The position communicates with the lines of business that it supports, prioritize critical business capabilities, and leads the team to provide the required technical capabilities to deliver business values that can meet business objectives.

Relationships

This position reports to Director of Business Applications in Information Technology and directly manages a staff of professionals, supplemented by external resources as required. Direct reports will include Application Architects, Project Manager and Business Analyst.

Essential functions

  • Analyzes and fulfills business needs:
  • Engages stakeholders to discuss the effectiveness of solutions and capabilities, and their impacts on business strategies and performance
  • Establish realistic business objectives and measurable critical to success factors for the required solution
  • Build in-depth knowledge of business functions, business processes and key objectives to develop solutions aligned with business needs
  • Manages and adheres to mutually agreed upon service level agreements with lines of business and reports to stakeholders on system health conditions, project status, and system maintenance schedule
  • Builds relationships and influences key stakeholders:
  • Builds and maintains trusting, collaborative relationships and partnerships with internal and external stakeholders which helps accomplish key business objectives, and helps others to do the same
  • Provides partnership, insight and direction to cross-functional business leaders and stakeholders regarding IT policies, solutions and initiatives
  • Develops and executes it strategic plans:
  • Identifies issues, opportunities and solutions that may be leveraged across business functions, and understands how they may impact other functions in the organization
  • Utilizes extensive knowledge of the business and industry to participate in the development of functional strategies for area of responsibility
  • Leverages technology principles, knowledge and practices:
  • Ensures compliance with the NN Software Development Life Cycle (SDLC) deliverables and relevant Standard Operating Procedures (SOP)
  • Leverages extensive knowledge of all relevant IT areas to provide innovative solutions by taking into account the future needs of the organization and/or functional area
  • Manages the implementation and operation of Adobe Experience Manager (AEM) platform (on-prem and in the cloud) solution which fully meet the business requirements and ensure that AEM is optimized for performance, scalability, and reliability
  • Oversees day-to-day application support to ensure the continued effective operation, availability, system performance, resource optimization, fault tolerance and reliability of applications and/or systems to ensure data integrity to meet customer needs
  • Provides expertise and direction in all aspects of AEM development including application architecture, database design, UI design, testing methods, and validation requirements
  • Establish and enforce software source control and quality assurance for Continuous Integration and Continuous Deployment (CI/CD) of all code, Ensure that AEM best practices and standards are implemented and maintained
  • Responsible for all System Management activities for existing IT systems and provides expertise and direction to support staff in all system management and support activities and ensure effective collaboration with other teams and departments
  • Manages team budget in compliance with all accounting and procurement requirements
  • Ensure that all projects are delivered on time, within budget, and to the highest quality standards
  • Stay up-to-date with the latest trends and developments in AEM and web development, and apply this knowledge to improve the platform
  • Manages IT vendors:
  • Fosters strategic relationships by communicating vision and organizational plans to ensure vendors are aligned with organizational objectives, and builds effective relationships with vendors
  • Manages project plans or service level agreements and budgets to ensure that vendors deliver services within scope, schedule, quality and budget estimates
  • Reviews and evaluates vendor performance (i.e. against KPIs and SLAs) to ensure that service is successful, and identifies areas for improvement for future vendor services
  • Understands and applies risk management practices:
  • Anticipates, identifies, and evaluates IT systems risks and vulnerabilities
  • Applies expert knowledge of compliance with all security, regulatory and quality policies and procedures
  • Ensures compliance with all change management and validation requirements
  • Organizes and administers governance body for managing enhancements and releases of existing IT systems

Physical Requirements

10-20% overnight travel required.

Development of People

Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.

Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.

Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.

Qualifications

  • A related Bachelors degree in Computer Science, Information Systems, or equivalent relevant experience is required. Advanced degree is desirable. Additional certifications such as PMP or SAFE are beneficial
  • At least 8 years of increasing responsibility in Computer Science, IT, programming/systems analysis or related fields with extensive experience in Adobe Experience Manager platform development, management and operation
  • At least 3 years of management experience or cross-functional leadership for a team of AEM developers using Adobe Experience Manager best practices and solutions with related vendor and budget management experiences
  • Experience with Agile development methods to deliver and manage multiple large-scale technology applications at the same time
  • Experience in designing reliable solutions that follow required regulatory and privacy laws
  • Excellent written and oral communication skill at all levels
  • Ability to influence and advise management and stakeholders on advanced technical projects
  • Ability to think strategically that turn business objectives into technical solutions for implementation
  • Ability to communicate with senior internal and external personnel on technical issues
  • Ability to work well in a fast-paced, cooperative environment
  • Demonstrated problem solver with the ability to provide technical solutions to a variety of complex problems
  • Knowledge of related Adobe applications and their applications is preferred
  • Knowledge of all stages of the project and system development methods
  • Knowledge of operating systems, relational database architectures, query languages and interface, standard programming environments, data integration tools, application integration solutions, and web based information solutions
  • Knowledge of testing methods and tools for web technologies

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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Confirmed 21 hours ago. Posted 22 days ago.

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