Five9

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. 

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

As the Senior Manager of Partner Marketing for Technology Alliance Partners, you will manage marketing initiatives, demand generation, campaigns, content creation, and events for Five9, including global CRM, UC, and growing ISV Partners. This highly visible role will require close collaboration with senior stakeholders from Partner Sales, Regional Sales, Operations, Product Management, Product Marketing, Corporate Communications, Events Team, and other internal and external organizations to deliver compelling content, engaging partner experiences, and high-performing lead-generation campaigns.

Location: This role is hybrid. 3 days a week (M, W, TH) in office is required.

Responsibilities:

• Build, execute and measure co-marketing demand generation campaigns with technology partners to achieve target outcomes across the sales funnel (awareness - consideration - close).
• Work closely with the technology alliance partner, business development, product, sales, channel partner marketing, product marketing teams.
• Align technology partner marketing strategies with product roadmaps and sales objectives.
• Organize and optimize Five9 participation in tech partners' industry events, webinars, and global conferences: This includes event planning, presentation preparation, and follow-up activities to maximize engagement and lead generation.
• Support creation of compelling marketing content, such as data sheets, solution guides, case studies, white papers, blog posts, and social media content, highlighting our joint alliances' strengths and benefits.
• Manage the marketing budget for alliance activities, ensuring efficient resource allocation to maximize impact and return on investment.
• Ensure all marketing materials and communications with alliance partners align with the company's brand identity and messaging. Develop co-branded materials that effectively represent both the company and its partners.
• Advocate and represent partners' requirements for shared business targets to internal Five9 Marketing stakeholders, including content, demand generation, field marketing & events, design, and communications.

Desirable Skills, Knowledge, and Experience:

• BS/BA degree in Marketing, Business, or a related field
• 7-9 years of experience working in Technology Alliances Partner Marketing
• Track record of driving business outcomes through demand generation campaigns, events, and technology content creation.
• Excellent written and verbal communication skills
• Demonstrated familiarity with building and managing partner programs.
• Technology Partner Content Syndication campaign execution
• Ability to effectively influence internal and external stakeholders across all levels of the organization.
• Deep curiosity, excellent listening and empathy skills, and ability to get things done in a collaborative team environment.
• A passion for Five9 mission and the success of our customers, partners, and community
• A strong understanding of SFDC, partner attribution models, campaign building, and tracking.
• Strategic thinker willing to roll the sleeves and execute on priorities independently.
• Experience with Project Management, Marketo, and building Install base, and partner communications.
• High integrity, excellent business decision-making skills, discretion in the management of confidential corporate information

#LI-CM1 #LI-Hybrid

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$93,600—$179,000 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. 

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. 

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.