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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Field Service Engineering organization designs, develops and supports the Field Service Management platform and applications that helps technicians, appointment bookers, dispatchers and other back-office personnel to support installing, maintaining and fixing assets at homes and business locations. We are world leader in Field Service Management software market and have consistently been the Gartner magic quadrant leader for the same. We are a team of passionate engineers who are eager to innovate and solve customer needs with care and user delight. We are looking for a seasoned engineering architect to lead our architecture efforts on our platform.

Your Role, Your impact:

  • Hands-on principal architect who will lead by example.
  • Work with other architects, principal architects, principal engineers, and the leadership team to craft the architectural vision and roadmap for the organization.
  • Drive strategic technology initiatives, working with and influencing Product Managers, other Architects, Engineers, SME's, and the broader Salesforce organization.
  • Serve as the architecture strategy's primary steward and key voice, communicating decisions and tradeoffs to internal and external teams. Coordinate architecture decisions across teams.
  • Work with external teams in resolving dependencies.
  • Define, design, and review the data models within the team and participate in the Data review board.
  • Ability to deliver in ambiguity and clarify product requirements and roadmap.
  • Articulate and vet the technical scope, size, impact, risks, and feasibility of the features. Ensure that the architecture and design are cohesive with well-founded, long-term visions.
  • Analyze and provide input into product strategies, requirements, standard methodologies, and operational guidelines, with a focus on continuous improvement of the product.
  • Engage and work towards innovations with your peers and broader team.
  • Ability to mentor team members to support their understanding of the architecture and aid in their technical development.
  • Coach and mentor the Lead and principal engineers you work with, emphasizing defining and solving non-functional requirements.
  • Build an environment for clear and open discussion. You involve the right people, from your team and others, to resolve critical issues.

Required Skills:

  • 10+ years experience architecting and building applications with complex service/microservice architectures and a mix of client-side and back-end technologies.
  • Mastery of multiple programming languages and platforms such as Java, JavaScript etc.
  • Experience in coordinating and driving the end-to-end architecture of the product.
  • Proven experience in driving long-term technical strategy and architecture vision.
  • Tried experience influencing and driving consensus across organizational boundaries.
  • Experience working in large enterprises with globally distributed engineering teams.
  • Experience in Data Modeling, Database Fundamentals, SQL and Schema.
  • Experience with observability and monitoring solutions.
  • Experience in the full software lifecycle.
  • Experience with Agile development methodology.

Preferred Skills:

  • Experience in architecting, designing, and implementing on the Salesforce Platform and as a Package.
  • Experience in working with customers in resolving issues and analyzing root causes.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $270,400 to $432,700.

For California-based roles, the base salary hiring range for this position is $295,600 to $472,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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Confirmed 10 hours ago. Posted 21 days ago.

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