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Job Description

About Otsuka

We defy limitation, so that others can too. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.

About the Role

The Omnichannel Center of Excellence (CoE) is dedicated to driving innovation, building and delivering capabilities that enhance Otsuka’s opportunity make an impact in the lives of those we serve. We achieve this through our relentless focus on customer centricity, patient empathy, expertise in enabling pathways for disease education and awareness of management options, and our unwavering commitment to supporting access to treatment.

We are looking for an Omnichannel Data Engineer will design, build, and maintain a secure, scalable, and efficient data infrastructure that supports the data needs of the Omnichannel Advanced Analytics team. By designing and implementing efficient and reliable data systems, the data engineer will help Otsuka make data-driven decisions that inform customer engagement.

Job Expectations/Responsibilities:

  • Design, develop, and maintain data architecture and pipelines to support the analytics platform / decision engine of the Omnichannel CoE, including infrastructure to reconcile business rules with decision engine recommendations.
  • Collect and integrate common pharmaceuticals data (e.g., claims) from multiple sources, adhering to ETL principles to prepare the data for analysis.
  • Engineer features for the decision engine by partnering with brand Omnichannel leads to find new ways to combine disparate data sources to better understand customers.
  • Design and implement scalable data systems that can handle large amounts of data, while also accommodating future growth
  • Optimize data processing performance to reduce processing times and improve data retrieval speeds.
  • Collaborate with internal & external cross-functional business partners and IT to ensure that the data infrastructure meets Otsuka’s goals and objectives.
  • Collaborate on MLOPS life cycle experience with MLOPS workflows traceability and versioning of datasets.
  • Collaborate, coach, and learn with a growing Omnichannel Analytics team, identifying and developing long-term processes, frameworks, tools, methods and standards.
  • Ensure that data is properly managed, governed, and secured, following industry best practices and regulatory requirements.
  • Stay connected with external sources of ideas through conferences and community engagement and leverage emerging tools and processes to improve data engineering.
  • Build and maintain familiarity with Otsuka data engineering tech stack including Python, PySpark, SQL, and Snowflake
  • Leverage powerful tools and fundamental principles of engineering and data science to contribute to engineering solutions in a dynamic, team-focused environment.
  • Build and maintain familiarity with Otsuka Machine Learning tech stack including AWS, Kubernetes, Snowflake, and Dataiku
  • Model Otsuka’s core competencies (Accountability for Results, Strategic Thinking & Problem Solving, Patient & Customer Centricity, Impact Communications, Respectful Collaboration & Empowered Development) that define how we work together at Otsuka. Key matrixed partners included: Brand Marketing, Creative / CRM / Digital agencies, Media, Market Research, Analytics, Otsuka Information Technology (OIT), Sales Operations, and Medical/Regulatory/Legal integrated business partners.

Minimum Qualifications:

  • Bachelor’s degree in data sciences, computer science and 4+ years of relevant experience

Preferred Knowledge, Skills, and Abilities:

  • Demonstrated experience with scripting and implementing data analytics algorithms and models. Hands on experience using a modeling and simulation software (e.g. Python, Matlab, R, NONMEM, SAS, S-Plus, etc) is a plus
  • Knowledge/Experience in the usage of machine learning/AI tools in life science area(s) and handling life science datasets is preferred
  • Excellent interpersonal, technical, and communication skills to lead cross-functional teams
  • Profound grasp of Machine Learning lifecycle - feature engineering, training, validation, scaling, deployment, scoring, monitoring, and feedback loop.
  • Have implemented machine learning projects from initiation through completion with particular focus on automated deployment and ensuring optimized performance.
  • Ability to work in a fast-paced environment and strong technical communication skills

Our Benefits:

  • Comprehensive medical, dental, vision and prescription drug coverage
  • Company provided Basic Life, AD&D, Short-term and Long-term Disability insurance
  • Tuition reimbursement
  • 401(k) match
  • PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.

Disclaimer: 

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request. 

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and ODH, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Confirmed 17 hours ago. Posted 30+ days ago.

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