Experience as a Backend/Full Stack Developer or similar role
Familiarity with common stacks Knowledge of multiple front-end languages and libraries (e.g. HTML5/ CSS, JavaScript, Progressive Web App, XML, jQuery)
Knowledge of multiple back-end languages (e.g. Java, Scala, Python, C#, J2EE, Web Services) and JavaScript frameworks (e.g. Angular, React, Node.js)
Familiarity with databases (e.g. MySQL, MongoDB, SFDC), web servers (e.g. Apache), Application Servers (e.g. JBoss) and UI/UX design
Superb communication and collaboration skills
Ability to translate business use cases into good taxonomy design
Demonstrable skills in understanding importance of data design
Strong knowledge of support & services space
Strong knowledge of web support analytics
Strong knowledge of knowledge base management within Digital support space.
Passionate about website usability with great instincts for improving customer support experience Strong program or project management skills.
Strong organizational proficiency and attention to detail Excellent verbal and written communication skills including preparation and delivery of presentations,
workshop design and facilitation Experience working with geographically distributed teams
Demonstrate the ability to independently handle projects and communicate clearly with partner team
Ability to express ideas clearly, expertly, and diplomatically
Education & Experience
Engineering Degree in Computer Science or related field –
At least 2-5 years’ experience in software development with specific experience building software applications end to end.
Experienced in business processes and forms solutions
Experience in Banking / Financial Services industry