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Your Impact:

At Jacobs, we don’t settle – always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we look into the future with great optimism and focus. We don’t settle until we give our best and know that we’re making a difference.

As a Client Account Manager for our Transportation Practice in North Texas, you will have the opportunity to impact strategic business relationships with key clients to assure Jacobs has sustained client relationships to achieve client satisfaction, and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client’s firm-of-choice by transit, aviation, and/or highway transportation clients in North Texas, and Jacobs has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals. 

In this role, you will lead select transportation client accounts for municipal and state governments (TxDOT, DFW Airport, DART and others) in North Texas. You will collaborate and lead our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design for design build and operational contracts. This position could be based out of any Jacobs’ Texas office, but a North Texas location is preferred. 

During your time with us you will:

  • Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in North Texas.
  • Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success.
  • Facilitate deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
  • Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
  • Identify higher levels of client engagement for executive sponsors.
  • Secure management commitment and influence/attract key staff for pursuits.
  • Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction.
  • Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations.
  • Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
  • Responsible for management of client accounts and sales opportunity leads, budgets, and wins in CRM/Salesforce
  • Participate in local industry events and community engagement opportunities that are in alignment with our clients’ goals and presence, thereby maximizing our brand recognition. Partner with others to get local staff out into the community to build relationships and enhance our brand.

Here's What You'll Need:

  • Bachelor’s degree in engineering, planning or engineering related to transportation, or equivalent related work experience in lieu of a degree. 
  • 20 years of experience in engineering and/or related disciplines associated with the transportation market sector. Proven client development skills, including previous experience managing large capital improvement programs and Alternative Delivery projects.
  • Proven track record of coordinating teams and winning work on an area or statewide basis within Texas.
  • Extensive public participation agency coordination planning and programming experience.
  • High level existing contacts and strong relationships with transportation clients, and a successful track record of winning work with these clients.
  • Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview and win new work.
  • Ability to collaborate with diverse internal teams, including sales staff, operations teams, market solutions technologists, legal, and contracting.
  • Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the marketplace and develop the most responsive teams for our clients. 
  • Be strong team leader, consensus builder and team player skilled in technical writing communicating and presenting to clients.
  • Should demonstrate ability to be a leader in the Texas transportation market.
  • Should demonstrate solid history on community and political engagement and be a known quantity in the DFW marketplace.

Ideally, You’ll Also Have:  

  • Professional Engineer or Planner is preferred but not mandatory.
  • Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels).
  • Ability to open doors for initiating relationships at the client organization to serve as a business leader by leading an account team, set a vision and strategy, coach/mentor and motivate team, and drive accountability to achieve the designated sales goal.
  • Ability to lead through influence.
  • High level of emotional intelligence,
  • Political and Business acumen and discipline.
  • Innovative and solutions-oriented thinker.
  • Strong communication and active listening skills,
  • Client political savviness.
  • Technical background/experience in delivering or managing large transportation projects or programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery.
  • CRM/Salesforce experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

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Confirmed 12 hours ago. Posted 30+ days ago.

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