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Country Director – Serbia

DAI

JOB TITLE: Country Director – Serbia

PROJECT: Critical Infrastructure, Digitization, and Resilience (CIDR) Program

REPORTS TO: Deputy Program Director

LOCATION: Belgrade, Serbia

DATE: Immediately

LEVEL OF EFFORT: Full-Time Employee (40 hours/week)

ORGANIZATION & VALUES

DAI is a global development company with corporate offices in the United States, the United Kingdom, EU, Nigeria, Pakistan, and Palestine and project operations worldwide. We tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. DAI works on the frontlines of global development. Transforming ideas into action—action into impact. We are committed to shaping a more livable world.

DAI and its employees are committed to confronting racism and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work. DAI is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner.

DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All our positions are therefore subject to stringent vetting and reference checks.

PROJECT BACKGROUND 

The Critical Infrastructure Digitalization and Resilience (CIDR) program is a five-year regional program managed by DAI for the U.S. Agency for International Development (USAID)’s Bureau for Europe and Eurasia. CIDR assists partner governments and in-country organizations to work with key stakeholders and experts to assess cybersecurity gaps and priorities, make recommendations, and map courses of action to improve the cybersecurity of critical infrastructure and key institutions. 

CIDR operates in the Western Balkans, Black Sea Region, and South Caucasus, where countries in recent years have come under more diverse and complex cyberattacks. CIDR is currently providing assistance in Albania, Georgia, Kosovo, Moldova, North Macedonia, and Serbia. This includes assistance in workforce development, cybersecurity assessment, cybersecurity governance, and information sharing of cyberattacks, threats, and solutions. 

POSITION OVERVIEW

The Country Director, CIDR/Serbia (CD) will manage CIDR activities in Serbia and provide technical and project management support to program design, implementation, and relationship-building with stakeholders in Serbia, and regionally as requested.

The CD is responsible for the day-to-day technical implementation of the CIDR activities in Serbia. He/she will undertake regular assessments of the broader political environment within which the project operates to ensure flexibility and rapid reprioritization of activities when necessary. The CD will act as the key liaison between DAI and project stakeholders in-country, representing CIDR and DAI in meetings, activities, and forums in Serbia.

The position requires a strong understanding of cybersecurity and broader issues related to ICT, excellent communication and coordination skills, understanding of national sociopolitical developments or experience in similar environments is preferable, experience in working with stakeholders of all levels of seniority and professional backgrounds, and an ability to ensure coherence and consistency of work in a challenging environment.

The CD works closely with other members of the team based throughout the region and the United States. The CD will also manage a Serbia-based team, likely to consist of less than five staff but still to be determined.

ROLES & RESPONSIBILITIES

  • Oversee day-to-day implementation of program activities in Serbia.
  • Provide technical program leadership to program implementing partners and key stakeholders.
  • Establish and maintain relationships with stakeholders across the country, including government, private sector, academia, civil society, international donors, and other cybersecurity-focused organizations.
  • Design and implement program activities.
  • Facilitate meetings and events with key national cybersecurity and critical infrastructure stakeholders.
  • Facilitate and lead technical activities such as stakeholder mapping, legislation drafting, technical support to cybersecurity emergency response teams, and coordination of key cybersecurity stakeholders.
  • Draft and/or contribute to program reports, workplans, monitoring and evaluation plans, and communications materials.
  • Keep abreast of cybersecurity trends in the country and region, including existing and emerging cybersecurity projects, campaigns, or tools being used to combat threats.
  • Represent the program and DAI at industry events, panels, and workshops, including in-person and online as permissible.
  • Conduct technical reviews of all deliverables and communicate feedback as needed.
  • Assist the Program Director and Deputy Program Director with other time sensitive and priority tasks
  • Other tasks as directed.

ADMINISTRATIVE PROGRAM MANAGEMENT

  • Manage the country resources on all issues of financial, operational, and administrative management, in consultation with assigned local staff, Program Director, and Senior Finance and Operations Director.
  • Ensure that accurate budget updates from the Serbia office are communicated to the core management team, including technical implementation and general administrative expenses.
  • Serve as the primary local bank signatory for payments originating in Serbia up to the threshold specified in CIDR’s Project Schedule of Authorities.
  • Provide a thorough review of documentation prepared by staff performing finance and procurement tasks, ensuring that necessary systems are put in place and actions are taken to procure and pay local vendors contracted to provide technical and operational goods and services.
  • Ensure local staff and teams are adequately supported to execute program activities and have access to appropriate opportunities for mentoring and coordination with the CIDR’s core team.

SUPERVISORY RESPONSIBILITIES

  • The Country Director will be responsible for direct oversight of local technical consultants and will oversee other local staff and implementing partner resources.

TRAVEL REQUIREMENTS

  • When needed, travel to countries in Europe and Eurasia will be required.

QUALIFICATIONS

  • Bachelor’s or higher degree in information technology, international development, cybersecurity, or related field.
  • At least 12 years of experience working in international development with a preference for some experience in cybersecurity, information technology, digital development, etc.
  • Five years or more of experience in implementing donor-funded programs. 
  • Proven experience managing a team.
  • Networks and relationships with governmental and/or private sector entities in Serbia are preferable.
  • Experience with work plan development and implementing work plan activities ensuring results are achieved or exceeded.
  • Familiarity with key cybersecurity and critical information infrastructure protection notions and policies.
  • Experience working effectively with counterparts at various levels of government, non-governmental organizations, the private sector, and other key stakeholders.
  • Networks and relationships with governmental and/or private sector entities in Serbia are preferable.
  • Experience operating programs in a dynamic working environment with multiple partners and teams.
  • Ability to work with people of various cultural, ethnic, and educational backgrounds.
  • Fluency in English and local language is required
  • Cybersecurity-related certifications or training are preferred. 

EQUAL EMPLOYMENT OPPORTUNITY

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

DAI and its employees are committed to confronting discrimination in all forms, nurturing respect for our interpersonal relationships, and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work. DAI is committed to attracting and retaining the best employees from all races, ethnicities, and backgrounds in our continued effort to become a better development partner.

DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All our positions are therefore subject to stringent vetting and reference checks.

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Confirmed 16 hours ago. Posted 30+ days ago.

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