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Unlock your inner voice. The one that knows you can do it. The one to listen to more. Unlock that desire you’ve always had to achieve something bigger. Take the leap. Join a team of diverse individuals who thrive by conquering new frontiers and working in different ways. Learn, grow, and then learn some more in a hyper-growth environment. Develop your voice, your ideas, your ability to help others. People at Rokt aren't inspired by job titles, they are inspired by other people. Unleash all the possibilities. At Rokt, you’ll unlock your full potential.

About Rokt

Rokt is the global leader in ecommerce technology. We unlock revenue for companies by using AI and machine learning to present highly relevant offers to each shopper, personalizing the online shopping experience and maximizing the value of each transaction moment. Uber, Live Nation, AMC Theatres, PayPal, Hulu, Staples, Lands’ End, GoPuff, HelloFresh are among the more than 2,500 leading global businesses and advertisers relying on Rokt’s technology to increase engagement, revenue and customer acquisition. 

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 billion. We are expanding rapidly and operating in 15 countries across North America, Europe and Asia-Pacific with the largest office in NYC and a major R&D hub in Sydney. With consistent hyper growth ahead of the market and a vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. 

About Rokt’stars

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.

Requirements

About the role

As the Global Head of Communications, you will oversee Rokt’s external and internal communications strategy on a global scale. You will be responsible for managing our corporate reputation, enhancing our brand presence, driving employee connection, partnering with executive leadership and ensuring effective communication with stakeholders (internal and external), employees, media, customers/prospect and the public.

Responsibilities:

  • Strategic Leadership: Develop and implement a comprehensive global communications strategy that aligns with the company’s vision, mission, and business objectives and builds off overall global and local marketing plans
  • Reputation Management: Elevate and protect the company's internal and external brand and reputation across all media channels and platforms, including digital and social media.
  • Media Relations: Serve as the primary liaison for media inquiries, and build strong relationships with key media outlets and journalists globally in partnership with external PR agency(s) for both proactive and reactive needs.
  • Internal Communications: Lead internal communications, ensuring employees are informed and engaged with the company’s strategy and values.
  • Crisis Management: Direct and manage communications during crises, including developing response strategies and coordinating with relevant teams.
  • Public Relations: Plan and execute public relations campaigns to enhance the company’s visibility and reputation.
  • Thought Leadership: Serves as a primary author of key corporate themes, business changes and helps others become sought-after spokespeople on key topics
  • Stakeholder Engagement: Engage with various stakeholders, including customers, partners, investors, and regulators, to ensure consistent and effective communication.
  • Measurement and Reporting: Track and analyze the effectiveness of PR/communication strategies and provide regular reports to senior leadership.
  • Go-to-Market Leadership: Build and maintain strong working relationships in partnership with other leaders to guide broader marketing, prospecting and customer engagement strategies and opportunities.

Requirements:

  • Bachelor’s degree in Communications, Public Relations, Journalism, or related field. Master’s degree preferred.
  • Minimum of 15+ years of experience in a senior communications role, with experience in a global, complex enterprises or multinational environment.
  • Excellent verbal communication and writing skills.
  • Proven track record in developing and implementing successful communication strategies.
  • Strong understanding of media &/or commerce landscapes and digital platforms.
  • Ability to work in hyper-growth environment, under pressure and manage unknowns effectively.

Benefits

  • Work with the greatest talent in tech. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and set high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unlock their desire to achieve something bigger.
  • Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokts that empowers our LGBTQIA+ Rokt’stars, and Womxn who Rokt that promotes gender equality in tech. 
  • Accelerate your career. We want you to unlock your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better. 
  • Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivize individuals to utilize their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 5 years or more.
  • Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded. 
  • See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including: New York,Seattle, Sydney, London, and Tokyo. 
  • We believe we’re better together. We love spending time together and are in the office most days (all teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
  • Stay happy and healthy. In order to unleash our potential, we want to ensure you’re able to keep your wellbeing a priority. This means you can enjoy a well-balanced, catered lunch 5x a week in the office along with healthy snacks. We also want you to feel at home when coming into work which is why we’re a dog-friendly office so you can bring your furry friend to work with you. As part of your wellbeing benefits, we offer a wellness stipend so you can enjoy the gym on us. In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!
  • We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range: $250,000 - $275,000 /year + equity + (great) benefits!

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Confirmed 17 hours ago. Posted 30+ days ago.

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