SMG's Global Customer Success (GCS) is a worldwide team which effectively partners with all Intel business units to provide a full range of customer support that spans the lifecycle for Intel's products, programs, and services.
Our global services are scalable to meet the needs of every customer from the single end user to the large-scale distributors and original equipment manufacturers. These services include design-in testing tools, pre-sales tech enablement, program, and event management, to post sale technical support and warranty (ICS) for all Intel branded products, programs, and services.
We are seeking a highly skilled and experienced Product Manager to join our team of support professionals as we work to design and deliver the next generation of service offerings to our customers. In this role, you will take on strategic leadership responsibilities as you orchestrate cross-functional teams and activities to design support service offerings that provide new revenue streams for Intel and deliver high-value outcomes for our customers. Your expertise in creating paid plans and your ability to establish cross-functional infrastructure and alignment will be crucial in bringing these offerings to market successfully.
Responsibilities:
A successful candidate will demonstrate:
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This Position is not eligible for Intel immigration sponsorship.
Minimum Qualifications:
Experienced Hire
Shift 1 (United States of America)
US, California, Santa Clara
US, Arizona, Phoenix, US, Oregon, Hillsboro, US, Texas, Austin
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
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Benefits:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: https://www.intel.com/content/www/us/en/jobs/benefits.html
Annual Salary Range for jobs which could be performed in
US, California:$141,673.00-$241,005.00
Salary range dependent on a number of factors including location and experience.
Work Model for this Role
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
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