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Internal Audit is an independent function at JPMorgan Chase & Co. that aims to enhance and protect the firm by providing risk-based and objective assurance, advice and insight.

The Branch Audit Team works with the Consumer Branch Banking and Consumer and Business Banking Lines of Business to assess the internal control processes that drive our US Consumer Retail business — identifying areas of improvement to help safeguard the firm. Using cutting-edge audit technology, data, methodology and sound judgement, we bring a systematic and disciplined approach to evaluating and improving the effectiveness of governance, risk management and controls.

We’re proud of our reputation for excellence, integrity and collaboration. Our priorities of strong governance, transparency and strategic engagement, along with our people-first culture centered around diversity, equity, inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong.

Our global team is made up of more than 1,200 talented and passionate individuals in more than 20 countries around the world. 

As a Senior Auditor in our Internal Audit – Branch Audit Team, you will plan and execute audit testing of operational processes that are executed within the Consumer Banking Branch environment, travel across the branch network performing individual Audits or targeted control reviews of in-branch activity, complete mystery shops of branch sales practices, and maintain relationships with key Consumer Banking, Branch and Controls stakeholders.

Job Responsibilities:

  • Perform independent testing of individual branches leveraging an established audit program through inquiry and observation of branch personnel evaluating procedural adherence, while also evaluating and assessing whether operational processes as executed effectively mitigate regulatory, reputational, customer and legal risk
  • Identify opportunities and evaluate large data sets in order to identify areas of risk that may be present in the Consumer Branch operating environment
  • Identify and finalize audit observations and use risk-based judgment to provide an overall opinion on the control environment while clearly communicating results to senior management in a persuasive manner so that leadership understands the associated risk resulting from the findings
  • Lead a variety of audit activities (e.g., in-branch testing, cycle based process audits, change activities, issue validations, risk assessments), including planning, testing, risk and control evaluation, issue dimensioning and report drafting while ensuring audit activities are completed timely and within budget
  • Proactively collaborate with other teams within Internal Audit, including Line of Business , Data Analytics, and Technology Audit teams
  • Stay current with industry trends, regulatory developments and emerging risks to drive robust ongoing audit coverage and provide thought leadership
  • Take ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and engage in the various forms of Internal Audit and firmwide continued learning
  • Foster a business climate and culture that encourages integrity, respect, diversity, excellence and innovation

Required qualifications, capabilities, and skills

  • 7+ years of internal or external auditing experience, or relevant business experience (e.g. Compliance, Legal, Internal Controls)
  • Ability to travel up to 50% in order to execute in-branch testing or targeted control reviews
  • Bachelor's degree (or relevant financial services experience) required
  • Ability to plan, lead and execute Audit testing independently
  • Strong understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
  • Excellent verbal and written communication skills with the ability to present complex and sensitive issues to senior management in a clear and concise manner and establish credibility
  • Strong analytical skills particularly in regard to evaluating large sets of data in addition to assessing the probability and impact of an internal control weakness
  • Enthusiastic, self-motivated, strong interest in learning, effective under pressure and willing to take personal responsibility/accountability
  • Flexible to changing business priorities and ability to multitask in a constantly changing environment

Preferred qualifications, capabilities, and skills:

  • Professional certification (eg CIA, CISA, CAMS), or willingness to pursue Professional certification
  • Understanding or experience within the financial service industry and with banking products and services

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team’s priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.

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Confirmed 14 hours ago. Posted 30+ days ago.

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